Auto body repair service near Charlestown, MA

Great custermer service and great work, Irish I had before and after pics just to tell everyone, bottom line I had lots of damage and it looks like a brand new car right out of the showroom. When I first walked in I was offered coffee , they took my info and got me into a rental car all with in 45 min, A couple of weeks later they called me to pick up my car, I am very happy with the custermer service and work done for me,if I ever get in an accident I will use them. I highly recommend collision headquarters. Richard Polito

Unfortunately my car was hit. Found Susi auto body doing research online. Shop had great reviews online. My car looks and feels great to drive. The service advisor also helped me with my insurance company and getting my rental coverage extended.

Terrible place, stay away they will tell you to give them money to buy you new parts but will end up buying old parts and also fixing some of the old parts so that they can keep as much of your money as possible. Besides using old parts they do a terrible job fixing your car. Stay away from this place. You’ve been warned. Everyone there looks shady.

My family brought a car from that place a little over a year ago for $3000.00,(three thousands dollars). The owner Frantz promised he will provide the title for the car, still as of today no title has given to us. We called several times he is given us the running around.

I spotted the Alpha-Omega sign on my way home where I usually had traveled this path many times back and forth without even noticing it. A smiley faced fellow looked on the smashed roof of my truck and in 4 minutes gave me a precise estimation, making a telephone call to the supplier asking for availability of the part, its price and delivery time. The total was well below the estimation of my insurance. I asked Hovie (that was the smiling fellow’s name) if it was possible to wrap up the work in four days. He said that he would do his best. Everything was done on the third day. My truck was stamped with a smile and we (my truck and I) both left smiling. Later I figured out that Hovie worked until very late at night in order to finish the work on time. On the first evening after I gave Hovie “the go ahead”, I decided to check out the references and reviews that customers wrote. There were none! Moreover the telephone number was different than the one on Hovie's business card. “Y-y-yah”, I said to myself, “what a wonderful world… again”. To make a long story short, Hovie along with his partner recently purchased this business and they are doing very well. The parking lot is filled with exotic cars like a 1965 Mercedes Benz, other Mercedes models with carburetors before the era of fuel injection and distributors before the era of electronic ignition. And all these beauties were shining and… smiling. They also do mechanical work. Ladies and Gentlemen, the all would be happy clients of Alpha-Omega, I will be back not necessarily as a customer if the problem arises again, but simply as a friendly visitor. And finally, the correct telephone numbers are: cell: 617-483-3495; office: 617-924-9734; fax: 617-924-9737. I hope it will appear on their new website. Thank you very much, Alpha-Omega! Michael.

At Bonnell Ford, our family has been helping Ford drivers find their next vehicles since 1925, and we're dedicated to bringing you the car-buying experience you deserve. Come down to our Ford dealership in Winchester, Massachusetts, and find your next new or used vehicle today.