Auto body repair service near Franklin, MA

I don't know what I would do without Safeway. They literally help me right away whenever I call. Truly awesome people and business. No one better in my book. Nicole DaSilva

I had to have my car towed to Boch South because at some previous service, they managed to switch my anti-theft lug nut adapter with a different one that did not fit, so my flat tire could not be removed. I told them to take the remaining set of those special lug nuts off my car and put regular nuts on, and to leave the old stuff in my car. I left my wheel and wrecked tire with them to replace and install a new tire on the wheel, and picked it up when it was ready a day or so later. They told me there would be an extra charge to put my wheel back on, even though it stated right on my paid invoice that they were going to do that. I was not going to give them another cent, so I had them leave it in the back of my car. Then I took my old war veteran body that has been through 4 operations in the last 4 years to a parking lot up the street and changed it myself. I noticed they did not leave my old anti-theft lug nuts in my car, nor that adapter that had caused all my trouble. That will cost me about fifty dollars to replace. They did email me requesting more information, which I mailed to them, but have not heard a word back. How's that for service?

My transmission kept running slow in low gear...air bag light was on and it was determined that it was the clock spring in the steering column. Mr Warzycha was professional and friendly. He gave me the finished estimate with no hidden costs. He also showed me the defective parts. I will continue to use him as my mechanic.

Tom’s Auto is the best! I currently own a Chevrolet Malibu and upon returning from a trip my power steering suddenly let go. I contact the Chevrolet dealership and various other mechanics to get estimates on the cost to repair it. When I contacted Tom’s Auto I was greeted with great customer service and given a great estimate. I gave the Sales/Service Manager (Charlie) the information for the parts and within 24 hours he contacted me to let me know the part had come in. Their attention to detail goes way beyond meticulous. If you are particular about your car, have no fear, it’ll be in very good hands. They did a great job in a timely manner and I have never had a problem since. All the staff I came in contact with were extremely courteous and accommodating. Many thanks to Tom’s Auto. You have made me a customer for life and I will be referring you to anyone I can. ONE HAPPY CUSTOMER!!!!!!!!!