Auto body repair service near Haverhill, MA

Charged $232 to remove a stuck bolt. Rude to my wife. They seem to rely on folks who simply pay the bill and don't understand anything about automobile repair and maintenance. Recommend avoiding them.

Amazing experience! This was my first time leasing a new car and they truly made it a great one. Their customer service is unlike no other. They took so many extra leaps to ensure that I was getting exactly what I wanted. Down to earth and dedicated group. They stayed until 12:00 midnight for me (including the General Manager, Jared), who is such a great example to his team. A great review does not even do this place justice. Oh, and I failed to mention the absolutely beautiful (and fully equipped, thanks to them) 2014 Passat that I am now a proud driver of!

Took my car in to have a small dent/gouge fixed and repainted and to get some small scratches around other parts of the car touched up. I was told I could take it in any day of the week and have it completed and ready to be picked up the next day. Problem 1 - Took it in early morning (before 8am) on a weekday and was told it couldn't be done by the next day so me and my family member went that day for nothing. Problem 2 - Dropped the car off the next Tuesday and called to pick it up the next day Wednesday per the one day completion promise, they said it wouldn't be ready until another day so no car to drive that day for me. Problem 3 - Picked up the car on Thursday and the job was only half done. They said they would complete it another day. Absolutely ridiculous. Problem 4 - Dropped car off another day to finish the job and then picked it up the next day and the job STILL wasn't completed with several ridiculous excuses. That's a total of FOUR visits and job still not done. Horrible unprofessional service to say the least. Not recommended.

These guys did a great job on my Mercedes, and after all the repair tinted my windows for free and detailed the car!

We are a family owned and operated collision shop that deals with every aspect of the repairing process. From initially fixing the vehicle to pre-accident condition to servicing vehicles and repairing fleet vehicles. We provide only the highest quality in repairs and use only the highest quality of products to achieve a flawless repair. We update customers daily via email with pictures of the progress we have made or by telephone so customer is always in the loop with what is going on with their vehicle. We strive to provide something that other shops can't deliver and that's quality and customer satisfaction. We also work closely with all insurance companies and repair all vehicle makes.

Most horrid place to ever try to deal with.. called for a tow, sent a truck to tow unit and the truck showed up, put my unit on back and then got stopped by local authorities minutes later for no brake lights, no safety chains or tie downs what so ever. recvd call saying they only made it half mile before being stopped, told us they would not let us take our unit back unless we still paid them for the tow even thought they did not tow it for us and they refused to drop our unit.. told us if they had to send another truck out to "do the tow properly" we would need to pay a second tow fee????? ARE YOU KIDDING ME????????????? BY FAR THE WORST CROOKS EVER!!! PAID FOR A TOW THAT NEVER HAPPENED DUE TO THEIR FAULTY EQUIPMENT, WHO THE HELL DOES THAT?

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