Auto body repair service near Marblehead, MA

Great customer service, really helped me out with the rental car which was ready for me at Needham Collision when I dropped off my car and and I was able to return it to them as well. Kept me updated through the whole process. Really friendly and knowledgeable staff.

Nice neighborhood, very friendly people & dogs. Got to appointment early and was greeted by a neighbor and a carpenter getting ready to work on their building. There is also quaint playground next door. They got my car ready for my end of lease and even detailed it. They made arrangements with me to get all the parts ahead of time and kept the car for less than 2 days. "bumper fender and paint work" I would say they were 5 stars except they couldn't meet me before 9am

found this shop doing some online research. Small family run shop with attention to detail and very nice mechanic George. After visiting a few shops in wilmington that had mechanics who didnt seem like they cared about the customer, i found georges shop. Great guy, great work, fair prices!!

MY TRUCK DEVELOPED A LOT OF BODY ROT ON THE REAR QUARTERS, COMMON FORD PROBLEM. I NEEDED THE REAR QUARTER PANELS CHANGED BUT DID NOT HAVE A LOT OF MONEY, GEORGE IS NOT ONLY THE OWNER BUT DOES MOST OF THE COMPLICATED WORK HIMSELF. WE AGREED ON A PRICE AND GEORGE DID THE WORK. 3 DAYS LATER HE CALLED AND STATED MY TRUCK WAS READY NOT ONLY DID HE DO A FANTASTIC JOB BUT HE CLEANED AND DETAILED MY TRUCK WHILE IT WAS THERE. AFTER TALKING TO GEORGE AND THANKING HIM FOR A JOB WELL DONE I FOUND OUT HE IS A FAMILY BUSINESS AND HIS WIFE DID ALL THE DETAIL WORK ITS RARE TO FIND A FAMILY BUSINESS ANYMORE THAT DOES QUALITY WORK AT A FAIR PRICE I WOULD HIGHLY RECOMEND GEORGES COLLISION CONNECTION.

Charged $232 to remove a stuck bolt. Rude to my wife. They seem to rely on folks who simply pay the bill and don't understand anything about automobile repair and maintenance. Recommend avoiding them.

My opinion is L&M Customer service is top notch and is committed to making sure there customers are satisfied with the work they do. They exceeded my expectations.