Auto body repair service near Somerset, MA

Bad experience.. go anywhere else!!

Copeland Toyota is a family-owned and operated dealership since 1970. Our selection of new and used Toyota vehicles, state-of-the-art facility and drive-in service set us apart from the competition. We are recipients of Toyota President's Award for our dedication to customer service and we are also a TOP 15 Parts & Service dealership in the Boston Region.

Always been very fair and honest when when working on all of my vehicles for many years. Simply the best hidden Coventry!!

HAD MY CAR TOWED TO APEX ,A REFERRAL THROUGH A FRIEND ,THEY TOOK CARE OF MY RENTAL .AND DID A GREAT JOB HANDLED ALL THE INSURANCE NEEDS .MY CAR LOOKED GREAT. THANK YOU APEX .

sorry for my last coment SAB found out it was the insurance company was delaying the supplement claim so im so sorry SAB and my car came out real nice i will recommend you

I had a Geat experiance at Universal..My car looks brand new.I also had them change my oil and tires.Lindsay Tommy Lenny..They are all great and they are always willing to stop, take time to answer questions..Awesome Job.I will recommend them to everyone.

Auto repairs, heavy duty truck and towing for all cars and trucks in Massachusetts and all of New England. We are proud to be able to say that we have been in business since 1955. Since the days we have opened our doors through today, we pride ourselves on being able to offer professional and quality service at affordable pricing.

Whatever you do don't complain about the service you receive or they will blacklist you. I had an appointment scheduled to drop off my new Maxima for an oil change. After driving all the way to the dealership I am then informed by the service technician that they refuse to service my vehicle under warranty anymore because of a negative review I had given them on a customer survey I had received from Nissan after my last visit. They flat out handed the keys back to me and said if your not happy here then we suggest you go elsewhere. I was completely shell shocked and totally disgusted by the service technicians uncaring and callous attitude. When I asked to speak to a manager I was conveniently told he was not there. I then proceeded to let them know that I planned to contact Nissan Consumer Affairs about their unethical and discriminatory practices… and they said go right ahead. I have never heard of a business banning a customer from their establishment because they had a complaint about the service they received. It was bad enough that Sullivan Brothers never once reached out to me to apologize for the original issue I had but somehow in their infinite wisdom the best thing to do with an unhappy customer is to show them the door.