Auto body repair service near South Natick, MA

they suck here!! not very professional and awful service

Horrible business!! Do NOT bring your vehicle here!!!! Thief!!!!

I had to have my car towed to Boch South because at some previous service, they managed to switch my anti-theft lug nut adapter with a different one that did not fit, so my flat tire could not be removed. I told them to take the remaining set of those special lug nuts off my car and put regular nuts on, and to leave the old stuff in my car. I left my wheel and wrecked tire with them to replace and install a new tire on the wheel, and picked it up when it was ready a day or so later. They told me there would be an extra charge to put my wheel back on, even though it stated right on my paid invoice that they were going to do that. I was not going to give them another cent, so I had them leave it in the back of my car. Then I took my old war veteran body that has been through 4 operations in the last 4 years to a parking lot up the street and changed it myself. I noticed they did not leave my old anti-theft lug nuts in my car, nor that adapter that had caused all my trouble. That will cost me about fifty dollars to replace. They did email me requesting more information, which I mailed to them, but have not heard a word back. How's that for service?

I had a Geat experiance at Universal..My car looks brand new.I also had them change my oil and tires.Lindsay Tommy Lenny..They are all great and they are always willing to stop, take time to answer questions..Awesome Job.I will recommend them to everyone.

Masison's takes service to the next level. I didn't have rental car insurance on my policy, but Mike at Masison's Collision Experts arranged for a rental and had the rental car bill sent to the other person's insurance company that hit my car. Who knew you could do that? It didn't cost me a dime. My insurance company even pro-rated my damaged muffler and Mike didn't even charge me the difference. I'm so glad a finally found a place that doesn't soak you every chance they get and they did a great job too!

Took my car in to have a small dent/gouge fixed and repainted and to get some small scratches around other parts of the car touched up. I was told I could take it in any day of the week and have it completed and ready to be picked up the next day. Problem 1 - Took it in early morning (before 8am) on a weekday and was told it couldn't be done by the next day so me and my family member went that day for nothing. Problem 2 - Dropped the car off the next Tuesday and called to pick it up the next day Wednesday per the one day completion promise, they said it wouldn't be ready until another day so no car to drive that day for me. Problem 3 - Picked up the car on Thursday and the job was only half done. They said they would complete it another day. Absolutely ridiculous. Problem 4 - Dropped car off another day to finish the job and then picked it up the next day and the job STILL wasn't completed with several ridiculous excuses. That's a total of FOUR visits and job still not done. Horrible unprofessional service to say the least. Not recommended.

West Bridgewater repair shop specializing in tires, alignment, brakes and oil change: Locally owned and operated. at Kenwood Tire you'll find a reliable and reputable shop providing value for money. We're also local experts in High Speed Balancing, Road Force Balancing, Tire Repairs, Run-Flat Tire Service, Tire Pressure Monitoring Systems (TPMS). We service trailer tires and all types of lawn and garden tires.