Brake repair service near Squantum, MA

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie

They can never get things done right the first time. Bought my tires here a few months ago. They sold me tires they did not have in stock, requiring a return visit, then when they were installed they were out of balance, requiring a second return visit. Had them rotated at 6000 miles, then had to return again for a violent shaking due to the needed alignment that they checked for but failed to tell me about. Car has been on the lift for 3 hours now while I wait. SAVE YOUR TIME, DO NOT GO HERE!

I went in for diagnostic work regarding my gas mileage, they did full diagnostic and found nothing wrong and spoke with me extensively about it. They didn't charge me for the work, they were fantastic, pleasant, knowledgeable, personable, this was a 5 star car service, I will be going back again and again.

I've gone to Hub Starters for around 3 years now and have had a good experience every time. Lou works with you to get the problem solved without over spending, and I feel like he's been very upfront and honest in his assessments. Steven Guerrette

Overland was sold back in May 2018 and the new name is Boston Rover Repair I did not know what to expect, I took the car in and Tom figure it out on the spot they really do know Rovers. I can't thank enough Arti and Tom for the fast turn around on those repairs just before a trip, the car was overheating and others couldn't find the issue since the radiator was not leaking. Many many thanks, Mike Lopes, Cambridge

We are a family owned and operated collision shop that deals with every aspect of the repairing process. From initially fixing the vehicle to pre-accident condition to servicing vehicles and repairing fleet vehicles. We provide only the highest quality in repairs and use only the highest quality of products to achieve a flawless repair. We update customers daily via email with pictures of the progress we have made or by telephone so customer is always in the loop with what is going on with their vehicle. We strive to provide something that other shops can't deliver and that's quality and customer satisfaction. We also work closely with all insurance companies and repair all vehicle makes.

I was told about this place from a coworker who raved at his honesty and technical knowledge. Also our vehicle maintainece guy also said he was good. I dropped my truck off to have a boched job that another place did, he had me straightened out in short order and the bill was reasonable. Definitley use them again!

Hands down the best service out there!! My wife and I have been going here for the last 4 years the people are great..Derrick even checked out a used car for us FREE OF CHARGE! He said it was bulletproof and 3 years later it still is! We moved to boston a few years back and still make the 40 min trek up to Randolph when we are having trouble with our vehicle. Always greeted with a smiling bald headed good guy (derrick;) Thanks for everything guys!!! Tony P