Auto body repair service near Stow, MA

they suck here!! not very professional and awful service

I have a 2008 Sebring Convertable. I was rearended in October. They did an excellent job in fixing it, which wasn't easy because of all the stuff that makes the top go into the trunk and back up again. I would recommend them to anyone. I was very happy with their work. David S. Sloan

did business with steve ash the owner for a short time took him to court and got the judgement against him he paid us 25$ and left for walpole anyone with knowledge of his wearbouts please contact me at total auto parts thank you I WOULD NOT TRUST THIS STEVE ASH!!

Great custermer service and great work, Irish I had before and after pics just to tell everyone, bottom line I had lots of damage and it looks like a brand new car right out of the showroom. When I first walked in I was offered coffee , they took my info and got me into a rental car all with in 45 min, A couple of weeks later they called me to pick up my car, I am very happy with the custermer service and work done for me,if I ever get in an accident I will use them. I highly recommend collision headquarters. Richard Polito

I've been coming to Brian's Auto Body for about 2 years now. I'm on my second vehicle and he has been the only one to work on my vehicles. He tells you what needs to be done in a very professional manner and is very upfront about costs and labor. He doesn't sugarcoat damage or needed repairs. His staff are very friendly and inviting. Each visit you can guarantee a smile and a flower if you had any work done, whether its a simple oil change or replacing your front end. No matter what your car needs, I'd highly recommend having your repairs and inspections done through Brian. Stepahnie Boucher

Took my car in to have a small dent/gouge fixed and repainted and to get some small scratches around other parts of the car touched up. I was told I could take it in any day of the week and have it completed and ready to be picked up the next day. Problem 1 - Took it in early morning (before 8am) on a weekday and was told it couldn't be done by the next day so me and my family member went that day for nothing. Problem 2 - Dropped the car off the next Tuesday and called to pick it up the next day Wednesday per the one day completion promise, they said it wouldn't be ready until another day so no car to drive that day for me. Problem 3 - Picked up the car on Thursday and the job was only half done. They said they would complete it another day. Absolutely ridiculous. Problem 4 - Dropped car off another day to finish the job and then picked it up the next day and the job STILL wasn't completed with several ridiculous excuses. That's a total of FOUR visits and job still not done. Horrible unprofessional service to say the least. Not recommended.

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Amazing experience! This was my first time leasing a new car and they truly made it a great one. Their customer service is unlike no other. They took so many extra leaps to ensure that I was getting exactly what I wanted. Down to earth and dedicated group. They stayed until 12:00 midnight for me (including the General Manager, Jared), who is such a great example to his team. A great review does not even do this place justice. Oh, and I failed to mention the absolutely beautiful (and fully equipped, thanks to them) 2014 Passat that I am now a proud driver of!