Auto body repair service near Swampscott, MA

Horrible business!! Do NOT bring your vehicle here!!!! Thief!!!!

This business is run by dishonest people. They gave me an estimate in writing and lowered it down for cash money( red flag ) . I dropped off my car and the next morning I got a call saying that I am suppose to bring the part to be installed which wasn't true and wasn't on the estimate. I asked to speak to the owner Rick who was extremely rude from the minute he came on the phone and I told him that the estimate stating the part is included with $6.25 % tax. He claimed that this is just paint and the waste charge. At this point I said "are you charging me tax on wasting?" He got very defensive and asked me to pick up my car. I was so happy to pick up my car not fixed by people like him and his unprofessional, dishonest, liars staff. I don't recommend this business to my enemy.

Great customer service, really helped me out with the rental car which was ready for me at Needham Collision when I dropped off my car and and I was able to return it to them as well. Kept me updated through the whole process. Really friendly and knowledgeable staff.

My opinion is L&M Customer service is top notch and is committed to making sure there customers are satisfied with the work they do. They exceeded my expectations.

Charged $232 to remove a stuck bolt. Rude to my wife. They seem to rely on folks who simply pay the bill and don't understand anything about automobile repair and maintenance. Recommend avoiding them.