Ac and heating repair service near Topsfield, MA

Been going here for over 12 years and can't express enough about the knowledge and courtesy of the shop owner and employees. Look forward to many more years of coming here!

WATCH YOUR WINDSHIELD WIPERS!! THEY RIP YOUR WINDSHIELD WIPERS SO YOU HAVE TO GET NEW ONES TO PASS INSPECTION. I WAS THERE 2 MONTHS AGO AND THEY DID IT TO 2 CARS IN FRONT OF ME AND MYSELF. MY HUSBAND WENT THERE THIS WEEK AND THE SAME THING JUST HAPPENED TO HIM..

It was a dark, cold middle of the night very far from our home in Florida when our diesel Excursion decided to die. We were on a work assignment in Manchester so we had our truck towed to a Ford Garage close by. The next day they gave us their assessment ... and it would cost over $4000.00 just to get it running so they could figure out what else might be wrong. On a previous trip were introduced to Custom Car Care, by our son who lives in New Hampshire, and had received excellent care. We decided to have the truck towed there. I cannot say enough to fully convey the scope of professional, knowledgeable and excellent care we received. While the problem was NOT what Ford said Custom Car Care would have done that repair for half the cost we'd been quoted. They worked tirelessly to find the unusual and tricky problem, even late into the night to get us back on the road! We are so grateful for Joe and his team, would highly recommend CCC to anyone in need and have nothing but positive reviews about every aspect of our experience.

I moved out of state and am sad that I couldn't bring Lenny with me. He is the nicest and most honest mechanic I have ever worked with. The first time I brought my car in I thought I had an electrical problem. Both of my headlights went out at the same time and a spare bulb I had didn't work. I took it in to Lenny and after about 15 minutes he came back and told me that my bulbs blew. Apparently, my spare bulb was also bad. He only charged me the price of a pair of new bulbs. No labor costs! Seriously cheap and he didn't seem pissed that I was a numb-sack for bringing my car in for blown bulbs. The second time I brought my car in I had some starting problems. Lenny found the problem right away and quickly changed out the parts for much less than what I would have paid elsewhere. (I have a mechanic friend in Hawaii that I called and even he said that the repair was cheap!) When I went to pick up the car, Lenny handed me my GPS that I left on the dashboard. He took the time to take out the GPS because he didn't want someone to break into my car to steal it. What a guy! It's been about 10,000 miles since I've had the repairs and I haven't had any problems. I drove my car from Boston to Phoenix and I haven't heard any of the clunking sound that Lenny fixed on my third visit to the Civic Center.