Auto body repair service near Whitinsville, MA

West Side Collision Center is the best auto repair shop in Natick, MA, proudly serving the Metro West & surrounding areas for over 30 years. We provide high quality auto collision repair services such as auto body repair, automotive repair, bumper replacement, paint services and other services for all your auto body needs! West Side Collision Center - 158 E Central St Natick, MA 01760 - Tel: (508) 975-4414 - Email: info@wscollisioncenter.com

Brought the car in for diagnosis, they said the engine was "seized" (total BS... I later took the engine apart and while I had melted the pistons, the rotating assembly did move and the engine could still turn over). Said I needed a new engine. Told me they found one to buy, then three months later told me they hadn't actually bought it (without calling me to tell me this). Returned maybe 2 calls in all of 6 months. SO, being a Volvo fanatic, I asked a couple of friends, then brought them an engine. A month later they hadn't even started on the swap. A month after that, I went in and took my car, my engine, and a bunch of parts that I had bought back from them. These guys can't pick up the phone without being hounded, their technician told me I was wrong repeatedly, and nobody was really willing to help. Fortunately after six months they only made me pay for the diagnoses they did in the beginning. Credentials: I took the car and engine and parts home and did the swap myself in my driveway in two weekends, having never done one before on my own. Saved an estimated $1800 and didn't have to deal with them again.

I have used Deluxe Auto Body for many years. I was reminded of the reasons with my most recent experience. Dennis discussed the work to do and recommended a strategy to keep costs reasonable. (This was not insurance work, so cost was a consideration.) Dennis adjusted his schedule to take in our car on short notice. The body work came out fantastic and the price was great. Dennis even cleaned the entire car. I can't say enough good things about Deluxe Auto Body.