Car detailing service near Crofton, MD

I have gone for years, however the past three times today being the worst. I open the trunk it hasn"t been touched loose dirt. I get the manager- he wants to take a dirty wet rag to show me that it's a stain. I insist that it gets vacumed, it came out like new. The rest of the car was still dirty ,glass window smeared. Terrible manager with lazy staff. I will never go back.

We had two vehicles detailed in July. One of them was done nicely. The second was done fair. There were areas on the interior that were not cleaned. Most improtantly, the detailed removed the paint from area below the drivers door. This was on July 28th. I am still waiting for the repair to be done. The lady was very apologetic and helpful in the beginning but now I'm not so sure. They offered a rental car but said that was the reason my appointment was canceled. Something to do with the insurance. I agreed to take to car and pick up without a rental and have heard nothing back.