Auto body repair service near Andover, MN

they replaced my break pads, and a couple weeks later they began squeaking when I was breaking. I brought it back in, but they didn’t hear the squeak or take the time to figure out what was going on. They dismissed my concern, saying maybe my breaks were dirty, wet, too hot…. and sent me home. I took my car to Brooklyn Park TGK and they took the time to figure out why my breaks were squeaking - Maple Grove put in the wrong kind of breaks. Maple Grove TGK is going to replace my breaks for the correct kind, but I don’t trust them to do it right. They have been rude and dismissive to me, and didn’t fix my car like they should have. I’m extremely disappointed and would not recommend them to anyone.

My muffler was noisy and needed to be replaced. The work was done in a timely manner and within the estimate, however, the exhaust noise is still noisy. Don’t know if it’s the replacement muffler or where the muffler is clamped to the existing tailpipe, but either way, it’s not good.

Was told we needed new filters when TGK just changed them at our last visit. To top it off the car was dropped off at 7am and didn’t get worked on till late afternoon. Then told to pick up at 5:30 pm and had to wait 30 minutes for the vehicle. Come on this place can do better customer service.

Established in 1956, Bona Bros. Automotive Services is a third generation family business dedicated to auto, truck, and equipment service. At a time of considerable change in a dynamic industry, we pride ourselves on staying current with the latest diagnostic equipment and training. We have invested heavily in OEM technology and utilize the same diagnostic tools and software that new car and truck dealerships use. This technology is used for all makes and models. We are AAA certified and each of our technicians is ASE certified.

I had never used a body shop on my own but have been to one that my insurance covered and I had no choice of location. I was a bit nervous about using Oscars because they didn’t have any negative reviews. In the end I wanted to support a local shop so I chose them. I have NO REGRET. They explained everything in detail, offered a few options for a solution, sent me pics since I was out of town, and were able to complete the work within the estimated time frame. I feel good about the transaction and recommend them highly. Though I hope to not need their service again, if I am that unfortunate I will definitely go back to Oscars without a second thought.