Auto inspection service near Lakeville, MN

Very happy! Saved me thousands over what the BMW dealership quoted and we then brought him my hubby's Audi Q5 which he did an amazing job on. This is our go to place for everything on our vehicles from now on.

I've been a customer for about 10 years and have nothing but positive experiences with Jon and Clint. All professional when you get your car fixed here. The employees have a passion for making sure the job gets done and gets done right. Fair pricing and always prompt when fixing your vehicle. I recommend them to everyone I know. I won't use anyone else but them. Trevor Major

Great service and great staff. I've had the opportunity to take both of our vehicles there for regular oil change, routine maintenance, & oil leaks, radiator replacement, axle, brakes etc... I can honestly say that that they will give you an honest opinion on what is worth repairing and what (which is what i needed to know for my beater) and competitive pricing. Service turnaround is quick is staff is friendly and honest. I will highly recommend it to anyone. ps: both of our vehicles are Japanese made.

Excellent service. They changed my oil, headlight, and gave me a much needed vehicle diagnostic on the other things I needed fixed in record timing, and for a really good price. The people there were all super nice and friendly. 10/10, will visit again!

The word "Honest" is part of our name for a reason. We train our managers and owners to do everything possible to kill the old stereotypes associated with mechanics and car shops. At Honest-1, 66% of our customers are female, and we recognize that. We endeavor to ensure no customer leaves the lobby until she is given an explanation of all charges (complete with diagrams, computer models, and technician advice with a smile). Customer service and customer experience is our top priority! All our centers across the country maintain an upscale lobby with features like leather easy chairs and couches, sparkling tile floors, complimentary soft drinks and bottled water, gourmet coffee stations, large flat-screen televisions, secure children's play areas, pristine restrooms, and exceptionally clean work areas. We have taken years of auto-shop experience and coupled it with an unparalleled attention to detail and a keen ear. We listen to you, and we hope to continue to cater to your needs as we grow.

I have been coming here for a long time. Maybe 7 years. The service is always great, but they are pretty expensive. There was a time I needed some major engine work, and they quoted me over 5 grand to do something that I got an independent mechanic to do for about 1500, including parts. I will only go there as a matter of convenience now and for smaller repairs. Anything major, bring it elsewhere. I would love to give Steve at Southcross the business, but he prices himself out of the market.

Home of the Honest Mechanics The name Honest-1® speaks to an important point of difference. Honesty and integrity are the pillars which hold our system together and apart from competition. We thoroughly train and reinforce integrity in every service offering to the customer. Welcome to the Home of Honest Mechanics®. Honesty, Value and Support, and an unwavering commitment to our customers and our environment are the priorities of our corporate philosophy. We work hard to develop our brand through superior training, support, and a variety of franchise offerings including Area Representative/Master Franchises. We are America’s most trusted family of automotive maintenance and repair centers. This is not only our goal; it is our mission, and the heartbeat of how we work with our franchisees and our customers, making Honest-1® the most powerful automotive franchise experience in the industry.

HORRIBLE EXPERIENCE - DRIVER BEWARE. I own a 2002 Audi A6 Quattro - 161k miles on it. Sunday 4th of January as I was coming to a stoplight in Bloomington all of a sudden my car started running really bad, it felt like it was shaking under the hood, the engine light was flashing and something smelled like burning. So, I took it to South Imports in Bloomington, from a recommendation. I walked in on Monday the 5th of January and told them my car’s symptom. My car started shaking + the engine light flashing, car smelled like burning. I think it's the coil, can you check that for me please and replace the coils if it is? Then two days later said they didn't know what was wrong with it. Said they wanted to do a $380 diagnostic (me, figuring I had no other choice, said ok), then I didn't hear from them. Then they said they'd do a compression test (I didn't ask how much that would be, but should have). The next day. They said the compression checked out good. Still said they didn't know what was wrong with it. Then next 3 days (Thurs-Fri-Sat) I had work, so not sure if they tried to call but I was not available to call them. I talked to them like on Thurs or Fri and say, oh... "We see there is a burned up coil and we will test something just for fun." After $200+ in rental cars I really don't know what they mean by just for fun. Especially upset after I came in there with a burned up coil and I thought that was the problem *based on Google searches and the codes*. So they told me my timing was off… I had the timing belt replaced a few months ago. They replaced the coil, but I asked why they didn't check the coil first like I had asked them instead go into $610 in diagnostics and tell me I need to buy a new car because mine isn't worth anything and will cost more to fix it than what it's worth. I told them this didn't seem ethical to do all these tests without telling me upfront what they were doing and what the cost were and then taking this much time and every time I talked to them they seemed to not know what was going on. Told them I was considering contacting the Attorney General of MN about it and the owner was saying I don't care if you call the president of the US. Went to pay them and get my car and asked about the diagnostic and what it found. They said, “there’s tons wrong with your car, more than just the timing belt and the coil.” They showed me the burnt coil. They gave me a one page invoice that just said compression good, valves good. What about a full diagnostic report for the $610 less the $30 coil? So, I said, okay, then what will that cost to fix the timing? and why wasn't I able to have this choice to have it fixed as I had a rental car for a week and they had the "valve gasket covers off"? They said... "Oh so much money, thousands." I said I would like an estimate - they said $800 something (using the current parts). ... I asked what the numbers on the cylinders were they wouldn't even tell me said acceptable Audi standards... I called three other mechanics and then went to Nur Technik in Burnsville where a friendly owner ran the codes and looked at it and said if I wanted they could adjust timing $570 and use my parts.... Said I can drive it like that but I rather wouldn't and he said wouldn't suggest driving thousands more with it like that.... Anyway it's done, I just feel like they were rude and not upfront with me. I then called around, I even called a local Audi Dealership to get a quote on a diagnostic, mind you it was SIGNIFICANTLY less than what South Imports charged me. Plus they told me they look to find what’s wrong with it, the cheapest thing first. The Audi dealership quoted me: Coil: $130, diagnostic $130, compression test (which they usually wouldn’t do) $130. = $390. I just wanted my car to be fixed so I could continue driving it. I was without a car for nearly week when I brought mine into South Imports. Another thing that I find really odd, under "parts" on the invoice from South Imports it says $40 - Identifix - TECH LINE ASSISTANCE: Next to parts it says "identifix" gee guess that's the "just for fun" part? "In 1987, Identifix started out as an auto repair hotline offering live technical assistance to professional shop owners and technicians seeking a trusted second opinion and additional expertise on various vehicle issues. More than 4 million calls later, our Repair Hotline is still providing personal service to customers across North America with over 45 OE factory-trained, ASE Master, L1 Carline Specialists. These hotline interactions have enabled us to compile an exclusive database of short-cut tests and confirmed fixes which have been documented and made available in our award-winning online tool." After $610 I found out my compression was good. My timing belt off and “lots of other stuff wrong” with my car, oh and guess what, they gave me a new $30 coil. Here’s my invoice from South Imports: http://oi59.tinypic.com/2h7fkfc.jpg Anyway it's done, I just feel like they were rude and not upfront with me. Driver beware!

You guys screwed my car all up. I will not be going back and I have another appointment with a different shop to fix what you did to it. I feel you caused this and your shop is costing me a lot of extra money for something that wasn't wrong but now it is. And right around Christmas is this how you real operate. I so regret going in to your establishment. And won't ever go back. I just hope it can be fixed right. I will be turning you in to the BBB and a lawyer. Screwing people over is not right. I have heard nothing but bad things from people about your place you call a business. You should be ashamed of yourself.

The BP Fuels Guarantee is more than just a statement. In the unlikely event that you experience fuel system trouble due to the use of Amoco Ultimate®, BP Silver (mid-grade), BP Regular or BP Diesel®, we'll reimburse you for the repairs. Simply call us at 1-800-333-3991 to report the problem. You'll also need to provide your fuel receipt and mechanic's repair bill. We'll review your claim, and any BP fuel-related repairs will be reimbursed to you. We also offer top of the line auto repair services at the most competitive pricing.

I drive professionally for a living, putting on 35,000+ miles per year. I have always let Keith and Kevin do the work that is needed on my vehicles...in fact i drive out from Mpls. to see them. They have always made an effort to get me in and out promptly, the work has always been perfect and their prices seem to be more than fair. I would and have recommended them to the rest of my family and friends many of whom are loyal customers of this really decent family owned business.

With no notice Bernie did a inspection on a Volvo that we were thinking to buy even though he had just got home from the airport. Wonderful service and a great sense of humor. Saved us the cost of a transmission.

There is no one else I would trust to diagnose my car! They have saved me hundreds of dollars compared to my dealership quotes. Love the local, small business attitudes that are so far and few these days. They are proud and stand behind their work!! Tracy Lee

I can't say enough about Kane and his crew. They are honest, knowledgeable,speedy and very reasonably priced. We have brought in 5 cars from our family and referred 3 friends to Xpert Auto over the past 4 years and they have never disappointed. I couldn't be happier with their service!

I would definitely recommend the auto shop inside of BP. This was my first time using their service as I wasn't aware that they were there, my mom recommended me. I got a tire repaired. Their customer service was awesome, their prices were very efficient and they even send a follow up text to ensure quality service and that your experience was good. I have never had that before with other auto shops. Great experience Nina Glamour