Brake repair service near Alexis, NC

Had and issue with my M5 that even the Hendrick Dealer couldn't figure out. Searched the web and found BCH Imports and figured I would try them out. They not only found and fixed my problem, they showed and explained everything in detail and communicated via email and texting which means everything to me since I am very busy and can't get away from work very often. They have earned my business and plan on returning soon to get some "custom coding" done for my lights and windows. I encourage anyone who has a BMW to visit these guys first.

Great customer service ! affordable and friendly

Excellent friendly service at reasonable price.

5/31/15...Never make the mistake of going to this location for service! We called looking for tires and was told they had them in stock so we drove an hour to get to this store location and sat there waiting for 3 hours when we were told that they actually did not have the tires in stock, even though the computer was saying they did, and was never given the opportunity to order them. They tried to sell us a lesser tire for the same price. So, we chose another tire and after checking the stock, once again was told it was not in stock, even though the computer said it was. They had already put our car on the rack and taken our old tires off, so we had to sit there waiting for them to put our old tires back on. After about 3 1/2 hours we left with NO new tires and still had to drive an hour to get back home. NEVER AGAIN will this store get any business from us!!!!!!

Had several small punctures in my tire. They were able to replace my tire same day.

I had a transmission replacement, the transmission is leaking fluid constantly. The service crew was unable to fix it. I have to jam the gear shift into park or the truck will roll off. They adjusted my carburetor and now my plugs are fowling out. They did a good job replacing the headers and exhaust pipes.

The guy at the front desk is very rude and disrespectful. Went in to get an alignment and by the time my car was finally finished it ended up being almost $1200.00. If you are a woman make sure you get a second opinion. They will try to make sure you get a bunch of other stuff that really is not an issue at the time. Would not recommend.

The worst experience of my life. The company kept charging me diagnostic fees for the same problem that never got fix. I would not recommend coming here ever again

This service center used to be one that you could depend on having dependable repairs for a moderate cost, NOT ANY MORE! The owner has gotten extremely greedy with mark up of parts and his labor prices! I recently had a vehicle in their shop for a water pump replacement. After getting a fairly reasonable estimate, and oking the work, once they start they call with excuses they had ordered the wrong pump, new pump will be $45 more. Not much you can do once they started the work, but if that wasn't bad enough, they then decide to tell you that the serpentine belt needs replacing too, which still is no big deal till they charge $95 for a belt that you can buy at NAPA for $24 retail or another auto parts store for $19. Considering they get their parts at wholesale prices which should be at least 30% discount they profit almost 500%on markup of a belt that jumped in value from $17.50 wholesale to $95, and then they try to convince you that it is a good deal because they didn't charge labor when they had to take off and reinstall belt anyway for water pump replacement! The owner has turned greedy, money hungry, and price gouges. A water pump and belt replacement should never cost over $300 yet this repair was almost double that! I had been a customer for over 10 years, but I will not be back to be robbed by these crooks again! A word of advice , take your repairs to a shop that doesn't price gouge their customers!

I recently had our car's muffler upfitted due to the fact that the dealership told us that present muffler's intake was not allowing enough exhaust to pass through. This Meineke shop charged me $650. to update the muffler. I have had since then trouble with the muffler now vibrating and making a clunking noise and brought it to Midas muffler to check out. Midas says that Meineke installed too long a pipe causing the noise. Midas also said they could have replaced with a brand new muffler for less than $650.? Midas only charged me $45.00 to shorten the pipe where it needed to be as well as repair a dangling cadalytic converter heat shield. Meineke not only ripped me off, they did not install the muffler correctly! This review is not meant for all Meineke Muffler shops, just the one located 6447-A East Independence Blvd.!

Auto Solutions is a certified Napa Auto Care Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business.

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