Volkswagen service near Lexington, NC

From the 1st phone call to the repair, Tom (manager) started off with education of my own car to show me how, why and when things would happen etc. He and his crew have a heart of a teacher when it comes to auto repair. The service was super fast, the hospitality was amazing and the price was surprisingly competitive. Not to leave out David, who was my personal chauffeur for the day..... who also has great customer service skills.

I've taken my cars to Websters for more years than I care to remember, and they are probably the top shop I've ever dealt with: extremely competent, efficient, very skilled at evaluating problems and very trustworthy. They are also not cheap, but you will get what you pay for. I wish it weren't such a long trek out to their shop by the airport but they do provide shuttle service. But for large or small repairs I recommend Websters very highly.

I TOOK MY CAR TO A SHOP TO HAVE MY BRAKES CHECKED FOR A GRINDING NOISE AND MY STEERING WHEEL PULLING. THE SHOP QUOTED ME OVER $700 FOR THE REPAIR. I FOUND MOBILE LUBE DOCTORS ON HERE SO I GAVE THEM A CALL. WITHIN 3 HOURS THEY WERE ABLE TO COME OUT TO ME AND HAD MY CAR REPAIRED. CHRIS FOUND THE PROBLEM RIGHT AWAY AND SHOWED ME EXACTLY WHAT WAS GOING ON SO THAT I UNDERSTOOD. HE WAS ALSO ABLE TO GET ME REPAIRED AND BACK ON THE ROAD FOR $250 LESS THAN WHAT THE SHOP QUOTED ME. I LOVE THIS SERVICE.

I just had my rear bumper cover replaced and painted by Aycock Frame and body. I am pleased to announce that they did a great job. But it doesn't end there. I had shops give me estimates of as much as $2200 for the same job. Aycock charged me about 20% of that. They do a great job and charge an even greater price. If you want a good job for a good price, go see the people at Aycock Frame and Body. They will treat you right!

Very friendly and honest. Serpentine belt failure shredded lower radiator hose. No part available locally so car basically disabled. Kim drove me over to car rental facility. Remained in parking lot until sure I was in a vehicle. Part came in late on a Friday and car repaired. Shop closed Saturday but Kim gave me personal cell number and told me to come pick up Saturday morning so I could turn rental and save a few $$s. I asked questions about servicing another VW I have and they were upfront and honest about needed service and recommended intervals.