Volkswagen service near Statesville, NC

Very friendly and honest. Serpentine belt failure shredded lower radiator hose. No part available locally so car basically disabled. Kim drove me over to car rental facility. Remained in parking lot until sure I was in a vehicle. Part came in late on a Friday and car repaired. Shop closed Saturday but Kim gave me personal cell number and told me to come pick up Saturday morning so I could turn rental and save a few $$s. I asked questions about servicing another VW I have and they were upfront and honest about needed service and recommended intervals.

Awesome service as always

Clean and comfortable waiting area. Friendly, prompt and expert service and repair. I have had my 2001 MB SLK 320 worked-on twice and find them very trustworthy. This shop is an excellent reason to buy a German Automobile. They will help you with anything, large or small, at a discount price. HIGHLY RECOMMENDED!

Thank you for the excellent service 5??????????. However, the receptionist, who seemed to have a chip on her shoulder and frequently mentioned her job title in an unprofessional manner towards a couple of the customers . I hope this can be addressed to enhance the overall experience. The idea is to attract customers not run people away!

Routine maintenance done quickly.