Auto body repair service near Stanley, NC

I called to find out about getting repairs done to my car(1983 mercedes tdt) but they don't do those types. Without hesitation the lady not only recommended two other places but gave me their phone numbers. It's very rare in this day and time for that to happen.

My wife took my truck in (I had out of state tags at the time) to repair the exhaust system. I had no other problems. The mechanic went on about how much my truck was "a piece of junk. Offer to sell us a car he had fixed up. When I got my truck back, I no have difficulty starting it, there is exhuast coming out from under the cab of the truck and I now have a leak in my transmission. None of this was happening BEFORE I took it in. This guy is either crooked or incompetent. I wont give him a second chance to prove to me which one it is.

I am incredibly disappointed and frustrated. This place had my car for about a month before I ever got it back; which I, as well as others, found it strange that my car was even gone for as long as it was. When I did get it back, I didn't even feel comfortable driving it. There were spider webs all throughout the interior of my vehicle and I found 2 HUGE spiders. I don't know if they've laid eggs. I don't even know if there are more in hiding that I can't see yet. One of which, I found directly ABOVE MY HEAD, attached to the ceiling in a bed of webs. The other spider was in the back, behind the passenger's seat. It is insane and ridiculous. Not only do I not feel comfortable in my own car, but there's NO way anyone would even want to sit in the back of it because of how bad it is. Mind you, my car is pretty much brand new. I was rear ended by a huge truck about a few weeks after buying it. My interior was very nice and clean prior to taking it to Abra to be fixed. I don't know if they left my windows down in their shop or what. But there is no good reason that my car should've been delivered to me looking like that on the inside. Other people agree with me and were absolutely appalled when I told them what I experienced. I tried emailing Katheryn Richmond about my concerns TWICE, but received no response. When I called, I had to talk to someone else because she wasn't there. And when I expressed my disappointment to this woman, it sounded like she had this stale, careless attitude. There was no "Ma'am, I am so sorry. We didn't mean for that to happen. How can we fix this? Etc., etc." No apology. No sign of care or concern for me as a customer. Today I had to take my car to a car wash to have the inside cleaned out really well and to have the spiders and webs removed, because I can't not drive my own car. I have places to go and things to do. Oh, and who had to pay out of pocket for that? ME. I don't deserve that at all. That is money I shouldn't have had to spend. I will never come here again. I will never recommend this place to anyone. I'm a blogger and YouTuber as well, so my reach and influence goes farther beyond just friends and family. What a shame.

Preferred Dent Repair, LLC located inside Matthews Township Collision Center provides paintless dent repair services both at our shop and with our mobile dent repair unit. We not only provide you standard dent and ding repair, but also provide hail repair at Matthews Township Collision Center. Our dent repair unit services approximately a 40 mile radius around Charlotte NC which includes: Matthews, Mint Hill, Stallings, Indian Trail, Monroe, Union County, Cabarrus County, Concord, Kannapolis, Huntersville, Cornelius, Davidson, Mooresville, Portions of Iredell County, Lake Norman, Lake Wylie, Tega Cay SC, Fort Mill SC, York SC, Indian Land SC, Ballantyne, Mecklenburg County, Pineville, South Park Area, Myers Park Area, Dilworth Area, Elizabeth Area, NODA district, and downtown Charlotte.

We are an independent auto body repair shop near downtown Hickory, NC. We serve all makes and models and all insurance companies.

I brought my 2014 CTS-V which I had purchased from them in for service. I had it towed down because of a horrible squealing and shaking coming from the rear of the car. I got down there to pick up a loaner car while they looked at my car and noticed my car being pulled into the service area. After standing around awkwardly in the service area trying to figure out where I needed to go I finally asked the guy that drove my car in and he told me I needed to talk to Chris in a rude manner and walked away. Now I'm standing around awkwardly in the service area trying to figure out who Chris is. A guy named Al walked out of the service bay and I asked him where to go and he said follow me and walked in the office area and immediately got on the phone. So now I'm standing awkwardly in the office not knowing what to do. Finally the infamous Chris shows up and I tell him my name and my car and he immediately tells me it's my aftermarket exhaust causing the problem. I had to argue with him that it wasn't the exhaust and show him the video I took of the sounds it was making and he still stuck with the exhaust being the problem then he sent me to another service manager, I have no idea who he is because he never introduced himself. Here's the main issue I have, when I called and set up the service I told them that the shaking and squealing didn't start until 60-70mph. I get in the car to take the new guy for a ride and let him hear the sounds and I notice the odometer is only 1 mile more than when I had it towed. Somehow this service dept. was able to diagnosis my problem that only happens at 60-70 mph with out even driving it. The new guy and I take the car down the road and sure enough 60 mph squealing and shaking starts and his first words are, "yea that's the exhaust". I would like someone to explain to me how an exhaust makes the same squealing sound a rock in your brake caliper sounds because that's the exact sound it makes. When we got back they pretty much just wrote me off and never offered to fix anything. He said they could readjust the exhaust and see if they fixed it but it wasn't under warranty, ok well if that is the problem you are so positive it is then fix it and give me an estimate of how much it's going to cost. None of that happened, I was never offered a solution other than take it home put the stock exhaust back on it and then bring it back so they can look at it. They are supposed to be mechanics which means they are supposed to fix the issue not assume what it is and tell the customer to get lost. I don't know if it's because I'm a female and they thought they could tell me some nonsense and I would believe it or what but my husband who is a mechanic was standing there telling them it's not the exhaust and this guy that probably never had grease on his hands a day in his life was telling him he was wrong. This was the worst customer service I have ever had, I left in tears because I was so upset. I bought a $50k car from these people and they treated me like I was a liar and a fraud. I even waited two days for roadside service to tow my car to their place because I had such a good experience with the sales team. I wanted to be loyal, I could have taken it to the closest Cadillac place in town to have them work on it and in hindsight I really wish I had. I will never go back to this place and they will never see a dime of my money again. If you are female and go to the service dept. be weary and don't let them treat you like less than a person because they think they can spit out some information and have you believe it. The entire time I was there no one ever greeted me or asked me if they could help and that's basic customer service, if you hate your job as much as it seems maybe customer service isn't your forte. P.S. I went home moved the exhaust around and put rubber hose on all the metal that could possibly touch metal and drove it to work this morning hearing the same noise.

Great group of guys to work with. They do a great job. I had my 2002 Acura TL painted there and they did a great job. Satisfied customer. They also painted my 1996 Acura 3 years ago and did a great job. The paint still looks great.