Ac and heating repair service near Waxhaw, NC

Purchased oils temp sensor, hoses, T-connector, thermostat, water pump: Still doesn't cool - still over heats ( Chrysler 300). Poor service. Will not recommend!

I had brought my car to Sun city to have my spark plugs changed out. The price for my spark plugs and a replacement gasket came out to $120 but labor was over $300. I looked past that because I have been going to them in the past and maybe they did take there time and it was worth it, but when I opened my hood after the service my insulation and plastic between my intake and valve cover gasket were smashed and cracked up, again I gave them the benefit of the doubt and brought my car all the way back so they can look at the damage and they said they try to be as carful as they can and that “stuff gets brittle and old and there’s nothing you can do to prevent that” I was just asking for a simple replacement for the part and the Owner himself told me “If you think you have a showcar then work on it yourself and don’t bring it to us next time”. The owner is extremely unprofessional and does not need to be dealing with customers. I only wanted a replacement and just got mean looks and attitude from the owner and do not enough trust bringing my car on that lot anymore even for them to fix it.

Alec and Dillion did a great job on my 28 yr. Old Mercedes. Fixing the root of the problem. Firestone had told me not to bring my car back to them. Luckily I took it to Euro Cars Southend. I highly recommend Euro Cars Southend. Their work place is pristine, their work is fantastic and they follow through till it is complete and you are happy.

Recently had the pleasure of working with the staff at The Wrench. I explained to John Crowley the pinch I was in, needing air conditioning several days before a drive from Silverdale to Texas! Every other auto repair business in the Bremerton, Silverdale area either couldn't repair the car on short notice, or wouldn't return my calls requesting a quote. John explained that his business relies on a revolving door style of auto repair, most repairs that his crew undertakes are out of the door by the end of the day. John put one of his repairmen, Kayle Lenz on the job, and after a few days of being sent the wrong parts, through no fault of the shop, Kayle had my AC blowing colder than an Alaskan winter that held up during my long haul. John was even kind enough to give me a ride home after I had dropped the car off. Car is a 2001 Audi S4 that's personally heavily modified, and after this pleasant experience I trust these guys with my baby, will recommend to family and friends.

Had my alternator go out. Went here and ended up taking them up on the other repairs they offered to me. (Shouldn’t have)Parts replaced were fine but car also was returned to me with a rough idle they said may go away(never heard of) then check engine light comes on the next week with a egr valve code. Also had my car for several days after telling me they could get it done within the day. No communication on not being able to complete job. Did the same the “NEXT” day! 2100$ later to get my totally great starting & running 2005 Hyundai with 110,000 miles on it not operating as before…more insult to injury to me was when I asked Drew stated they wanted to hold my car longer to make sure things were “running well” :-/. With that being said over promising and WAY under delivering. I’ll never go again and unless you like feeling you’re being “sold” & in this case lied & under informed to I’d skip this place! unfortunately.

Recently, I took a vehicle to Henn's for repair & when I went to pick it up on Friday 3/16/18, one of their employees backed a customer's pickup truck into the car I was driving. What should have been a simple process of filing an insurance claim to repair a fender bender has turned into a nightmare largely due to the false statements & lack of cooperation by the owners Susan and Mike Henn. When the accident occurred, we were told the Henn's were on vacation & couldn't be bothered to talk to us until they returned. We told the employee & the police officer that we weren't leaving without their insurance information & they then provided it. We filed a claim that day & followed up with the insurance company on Monday. We were told at that the Henn's had not responded to their insurance company's attempts to contact them & until they spoke with them they couldn't proceed. My wife called Henn's to ask them to contact their insurance company so we could get our car repairs underway. My wife's phone was on speaker & I heard the entire conversation. She asked to speak with Mike Henn & was told he was with a customer so Susan Henn took the call. Susan was immediately hostile & began yelling that she had just gotten off the phone with her insurance company. When my wife explained that she too had just gotten off the phone with the Henn's insurance company Susan said that the insurance information they provided the police officer was not the correct insurance & she refused to provide their actual insurance details. After telling her we would inform the police that they had provided false information on a police report, Susan finally relented & gave the name of another insurance company but refused to give a policy number. After many more threats to inform the police of their false statement, she finally gave a policy number that ultimately also proved to be false. Throughout the call, she was verbally abusive to my wife & when my wife asked to speak with Mike Henn, Susan said he wasn't there though we'd already been told that he was with a customer. We caught her in many more lies and inconsistencies throughout the conversation. She finally gave us contact information for her insurance agent. When we called the agent we were informed that the insurance policy number Susan had just provided was also false. The agent gave us the correct policy number, so we contacted that company & they informed us that they don't provide the Henn's with that type of accident liability insurance. We went back to the original insurance company who told us that since the Henn's reported they had another policy that covered the accident, they wouldn't proceed unless the Henn's provided them with evidence that the second policy doesn't cover it & the Henn's hadn't provided that evidence. So we had to go back to the second insurance company & ask them to provide that information directly. The original insurance company also let us know that the owner of the pickup truck had not been informed that his car was involved in an accident. (Since there was no damage to his car, the police officer didn't notify him & the Henn's apparently didn't either.) The Henn's refused to provide the pickup owner's contact information to their insurance company so they could work out the claim with his insurance. We had to go back to the police officer & ask him to run the plate on the pickup truck & revise the report so that we could obtain his insurance information & begin the claims process with that company since the Henn's insurance company wouldn't proceed without the pickup owner's insurance company. We're still waiting a resolution. When my wife told Susan Henn that we've been loyal customers since they opened & all we did was bring them our business & come to pick up our car & we'd just like to get our car fixed, Susan Henn responded "I don't care lady!" I think that sums it up entirely.

I had a small accident while I was on vacation in Matthews. Another car repair shop said I needed a new oil pan, oil change, splash guard and alignment. Then they told me my car was too small for them to work on and I needed to take it to a Fiat dealer. I Googled auto repair shops that work on Fiats and Red Rock Auto came up. I took my car there and the owner was honest and told me everything was fine except there was a small hairline fracture on the outside but no leaks. I didn't have to repair anything. I was very blessed to find an honest repair shop who didn't take advantage of a female from out of state. Thank you!!!