Auto body repair service near Paterson, NJ

In Summary, On 12/2 I financed a car with $6500 down cash from dealership. Upon purchasing noticed some issues which Dealership promised to fix. On 12/3 I picked up car and car was clear of 1/3 issues and made more promises regarding the other issues. On 12/22 car starting over heating with engine problems and dealership was contacted then next day. I advised of issue and was told to bring in car for repair after several complaints to the dealership staff. They kept the car for about 3 days. Returned car clear of issue. The following week the car started to have the same initial issue I was told that was completely fixed in addition to electrical issues when raining causing safety concerns. I could not pass inspection on the vehicle so I took it to an authorized proguard warranty shop who had the equipment to hook up the car and I didn't pass because it was deemed 14 out of the 28 diagnostic tests had multiple faults including airbag issues not deploying. The dealership was contacted once more and had the car a total of 9+ days. I kept getting multiple excuses and run around answers from anrepresentative at the dealership. I was eventually told to come pick up the car only to find out nothing was really fixed because the dealership never could fix the car because they did not have the proper equipment even if the are an authorized service repair shop of the after market warranty they sold me. Come to find out the warranty insurance they sold me was never contacted and made of any claims as they said they would be able to get this covered. You would at least think that you have a customer who just spent all this money and we want future business we should do what they can to get the car fixed by working with the warranty company they sold me. Additionally there were registration and title issues from the car they sold me delaying me from receiving plates. I received them 10 days after my temp tag expires. You pay a car note for a car you can't drive and yet no relief from the dealership. I feel this dealership misrespresented the sale of this car and it still can not pass inspection because of the safety and airbag concerns. I feel they have an unqualified mechanic okaying safety on vehicles when they apparently don't have the proper equipment to test vehicles diagnostically as I was told with my situation. I know I was taken advantage of and forced to sign papers with verbal promises. I am not sure of my options from others experience but any help is greatly appreciated. I feel this dealership can't be able to get away with this even though they make us sign paperwork they know customers don't fully understand. No one in their right mind would put $6500 CASH of their hard earned money down on an 18K Vehicle (that price got changed too as I see from other goggle reviews) that would give them so many issues within 30 days. You would think the dealership would care and have customer service. Forget about it.... I'm already seeking legal counsel and have filed complaints with BBB , AG office, and consumer protection. ****BUYERS BEWARE OF THIS PLACE. IT'S NOT WORTH IT YOUR TIME NOR MONEY. CONSUMERS HAVE TO PROTECT EACH OTHER FROM ESTABLISHMENTS THAT PRACTICE LIKE THIS SINCE THEY WILL NOT. SHADY DEALERSHIP!

J&J has been in business since 1971 and at our current location since 1976. No job is too large or too small. We are trained to the highest I-Car standards of repair, and do all repairs in our shop. From hard hits to scratches, we do it all. Unibody straightening, frame repair, A/C repair,glass installation, and all phases of part replacement or repair. We use Dupont Chromabase, two-stage refinishing, custom tinted to match your original finish perfectly.

Best experience ever. Perfect body work and sensor replacements after an accident. The electronics behave perfectly. Most important of all, no surprise expenses, no hustle. Everyone is super friendly there (thank you Stacy) and Frank is amazing. Thank you!

My boss is very hands off when it comes to getting work done on his cars. A friend of my suggested to see TNS Auto Group, I had to do some homework on them before I went there and I did. This project required me to have a custom paint job, not just regular car, it was for my bosses Maybach. He wanted to have it painted white, because he grew tired of the original black color. I setup everything and we were able to get the car back really fast so there was not too much down time. These guys do such great work and they made me look great with the finished job that my boss seen. Fast, reliable and awesome finished outcome.

Do not use this shop for any reason!!!! Read the other reviews. There is a reason for the low ratings but even one star is far too high for this sham shop. I wish I had saved myself the headache of dealing with these scam artists by reading the reviews before using their services. The kleptomaniac employees stole multiple parts from the interior of my vehicle and caused further damage to the exterior of my car before I took it to another shop. An employee even stole the money that I left in the car and got aggressive and threatened to attack me when I asked him about it in a non confrontational way. Like, seriously?? I wish I was making this stuff up. The people working at this business are straight up thieves and should not be in business, literally the worst experience I have ever had with any business period. Funny how there are complaints ranging from their towing services, to their body work, to the way they conduct business in general. The complaints on this business are legit and are over the span of almost a decade. Listen to the warnings and stay far away!!

I took my BMW to Gabriels Collision at 246 Franklin Street on May 21, 2012. Geico AutoExpress recommended this shop through my collision policy. In an attempt to repair the passenger side panel, gas cap and front, rear doors - Gabriels technicians failed to rewire my care correctly. Through their own incompetence, they tried to rewire the doors and now the rear view mirrors and the traction control is on the same wiring line. WHAT A DISASTER!!! I have no reliable traction control!! Unfortunately, Gabriel's Collision technicians damaged my car so badly that it negates my BMW DEALER WARRANTY. I doNOT recommend anyone with a high-end style vehicle to take your car to Gabriel Auto Body. In my opinion, the mechanics at Gabriel's lack the education and skills to fix high tech vehicles mechanically.

Nicholas S 347-836-1574 - Logistics manager of this body shop had a customer car at his house in South Richmond Hill on June 20 at approximately 4:45 pm. His kid brother backed out of the driveway into my car while I passed by which caused damages to the right side of my car. The cops were summoned and statements were given. My insurance company made numerous attempts to contact this person with no success. Any assistance would be appreciated. Thank you!

DO NOT got to GOLDEN TOUCH AUTO COLLISION located at 490 Ralph Ave. The charged me close to $4000 to fix my car and returned my car back with a bumper that was put together with glue, yes glue. My bumper looks like its about to fall off because it was incorrectly put in as well as other issues with my car. They also charged me money for a paint job and painted nothing. If you want to waste your money then be my guest but I do not advice anybody to go to GOLDEN TOUCH AUTO COLLISION. They say they've been in business since 1986 and have poor customer service.