Auto body repair service near Ridgefield, NJ

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

I was recently refered there from my insurance company and the were great with helping me with my claim and my car looks like new again

Our daughter was recently involved in a motor vehicle accident. We called our mechanic, who immediately recommended Cannon Collision, and advised us to speak with Paul. We contacted Paul immediately, who said that he would gladly take a look at the vehicle. After bringing the car down, Paul went over the entire car with a fine tooth comb. I mean, this guy's thorough. I felt immediately at ease, for his expertise and his respectful tone proved to me that he was definitely a class act. Paul was in touch with us consistently from day one. He even offered to give us a lift to the rental car company, and even contacted a few for us while we were in his office. When we went down to pick up the car today, I couldn't believe what I saw - the car looked like it just pulled off the showroom floor! Our vehicle is 11 years old, and it hasn't looked that good in YEARS! The entire car was completely detailed, inside and out, and my daughter even commented that she loved how clean the car was! The entire experience, which could have been horrific, was smooth from the get-go. Paul and all the guys at Cannon Collision made this experience so much easier. The car handles really well now, and all work is 100% guaranteed. Paul said that no vehicle that ever leaves his shop is unsafe, which rested my mind as a parent. Let me tell you, Cannon Collision is definitely the way to go, if you should ever need body work. A+ in my book - great guy, excellent work. Thanks, Cannon! And thank you, Paul!