Mechanic Advisor

Ford Repair in Edgewood

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Auto Reviews in the Edgewood Area

  • Vincereviewed8 to 8 Auto Care

    Please do NOT use this shop! I broke down in Albuquerque I live in Mor... read more Please do NOT use this shop! I broke down in Albuquerque I live in Moriarty. I called 8 to 8 and Rebecca the owner was very nice during this phone call and proceeded to tell me "that the diagnostic fee would be $50 if they fix it and $150 or more if they don't". I said "ok no problem". She called the next day and told me "it would be over a $1,000 to replace my fuel pump". She then told me "she already ordered the fuel pump". I said "what I didn't agree to that price. That is a lot more then I was willing to pay" and Rebecca the owner said "then ok you dont have to pay for the pump but it's going to be $392.77 for the diagnostic fee". I then said "what? That's insane for just a diagnostic fee". Rebecca the owner then started calling me "dude" and randomly naming off a list of things they supposedly did to diagnosed my car that took over 4 hours of the day. She continued to call me "dude" and being so unprofessional, and combative I couldn't believe it. I had to go into the shop with a Moriarty police officer because I knew with the unprofessional manner that Rebecca the owner conducts herself there would be a confrontation. Thank God for the officer being there because she kept telling me to "stop running my mouth" because I was telling her "I'm done with this conversation to just ring me out". She then said "I'm not accepting your card you must bring cash". I looked at the cop and the cop looked at me and said "just comply. Her shop her way" I said "ok". I went and got the cash and the officer completed the transaction for me. The officer also told me "he responded to a call for the same exact reason before to this auto shop". Please do NOT use this shop!

  • Took over a month to finish repair. Kerry could never figure out when... read more Took over a month to finish repair. Kerry could never figure out when my truck would ready. Damage to radiator. BBB suggest I file a police report, Owner refuses to speak to me.

  • My 1997 F350 7.3 Power Stroke was brought in for electrical diagnostic... read more My 1997 F350 7.3 Power Stroke was brought in for electrical diagnostic of the E40d transmission. My Front Rhino Grille was damaged and they denied they did the damage. My Rhino grille is close to $1000.00 in price and it was damaged on the lower step bar. It looks like a 2x4 board was used on top of a jack prior to lifting causing significant damage. I called and told them of the damage and they denied it. I am totally dissatisfied with them not admitting their damage to my grille. I will never recommend them to anyone. John Casias

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