Volkswagen service near Elmsford, NY

Shawn and his crew addressed all of this repair and reviewed in detail what all of the expenses were prior to my commitment to doing the work. Any questions I had were answered immediately and if there were any unforeseen issues, I was assured via phone calls that the right job would be done. They have made me feel secure in that both myself and my family would be safer after this repair. My car rides and steers as good as it did when I first bought it. I am a long time customer, the last 12 + years, and I will keep coming back because they completed the work within 1 day after making an scheduled appointment.

Great owner and good workers. I go there more than my own dealer. The owner, Bob is a nice guy with fair prices who doesn't need an appointment and can fix most car problems. FYI: Just go there when they open for faster service.

Best experience ever. Perfect body work and sensor replacements after an accident. The electronics behave perfectly. Most important of all, no surprise expenses, no hustle. Everyone is super friendly there (thank you Stacy) and Frank is amazing. Thank you!

Always trustworthy, reliable and very efficient. I highly recommend New Millenium for all your auto repair needs. -Lisa G

Do not use this shop for any reason!!!! Read the other reviews. There is a reason for the low ratings but even one star is far too high for this sham shop. I wish I had saved myself the headache of dealing with these scam artists by reading the reviews before using their services. The kleptomaniac employees stole multiple parts from the interior of my vehicle and caused further damage to the exterior of my car before I took it to another shop. An employee even stole the money that I left in the car and got aggressive and threatened to attack me when I asked him about it in a non confrontational way. Like, seriously?? I wish I was making this stuff up. The people working at this business are straight up thieves and should not be in business, literally the worst experience I have ever had with any business period. Funny how there are complaints ranging from their towing services, to their body work, to the way they conduct business in general. The complaints on this business are legit and are over the span of almost a decade. Listen to the warnings and stay far away!!

Nicholas S 347-836-1574 - Logistics manager of this body shop had a customer car at his house in South Richmond Hill on June 20 at approximately 4:45 pm. His kid brother backed out of the driveway into my car while I passed by which caused damages to the right side of my car. The cops were summoned and statements were given. My insurance company made numerous attempts to contact this person with no success. Any assistance would be appreciated. Thank you!

I took my car to this place because I had non-working wiper blades. The mechanic did a diagnostic check and claimed that I needed to replace the entire fuse box and that it would cost me $400 plus $95/hr for labor. I suggested that he consider looking into the relay, instead, as the problem but he refused to check if the relay was the actual problem. He continued to put pressure on me to buy the fuse box immediately and when I told him that I found the fuse box online for $200 he dropped the subject. I decided to go with my instinct and order a relay online which only cost me $16. I left and went home. Once the relay arrived at my home, I replaced it and my wiper blades were working again. Its mechanics like the ones at this place that give the good and honest mechanics a bad reputation. He almost ripped me off for $500-600 and the problem was a $16 cost. If you decide to take your car to this place, do your homework first, and get ready to get ripped off!!! And don't be fooled by the smiles, they are a bunch of thieves!