Auto body repair service near Long Island City, NY

Dropped my car off Dec. 7 2019 found the parts but still did not do any work on it and no communication. Picked up today Sept. 15 2020. Called twice first time i called and spoke to him he had an excuse that he didn't have any help and not able to get to it. Second time called same excuse. Saw posted videos of cars that were being done at his shop that were brought in after mine... he was working on cars that paid more money... didn't work on mine cause the payout wasn't worth his time... unless you have thousands and thousands of damage done to your car he won't get to it until the expensive work is done first... don't waste your time he is very unprofessional... and i will never recommend him and will post this review over all social media that i can to spread the news his Unprofessional business practices

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

Best shop in New Jersey. Does what he says with no BS. Does excellent work, very reliable & knowledgeable with expert repairs to back it up. You will not be unsatisfied with this establishment. Ken

I took my car to this place but I have bad experience, Is a terrible service , parts are a bad quality , he said 3 days and it is really 3 weeks or more. I pick up my car and it became with other problems. He MAKES many excuses.

Whether you’ve recently been in an auto accident, or if you’re looking to make that old car or truck look new again, Prestige Auto Body is here to help. Just bring your vehicle in anytime between 8:30 AM to 6 PM, Monday – Friday (no appointment necessary, or Saturdays by appointment), and we’ll be happy to give you a free estimate. You can rest easy as we take care of you and your vehicle, like we do with all of our customers.