Ac and heating repair service near Roslyn, NY

I wish I had looked at the reviews to Pep boys before I sent my family to this place today. My parents came out to the Island to visit me and their battery died. We had to have the car towed Saturday 9/26 at 6:30pm to Pep Boys. They told us that there was no way they would get to it tonight before closing at 8pm, but they would look at it first thing in the morning. Although a battery swap wouldn't take that long the garage was full and we were at the bottom of the list when they closed in an hour and a half, so we took them at their word. With no hotel and limited space, my 60 year old parents slept on the coach. We returned today 9/27 at 9:45am. Mike the service manager and Justin another service tech seemed friendly and told us they were taking care of the car, so my father and I took a seat in their waiting room - thinking all was well. 11:15am, my father and I asked Mike if there was any update on the car. He nonchalantly told us that his mechanic put the car on the brand new lifts and popped the front driver tire. My father and I both asked why a battery change required a lift when the car and his reply was well we have to do that for all the cars. The mechanic started yelling at us that "we all make mistakes" instead of anyone saying "sorry we messed up, but we're going to take care of it." It was unbelievable. We had to ask him several times why the lift and Mike finally said for security reasons so the cameras can see the mechanics working on the car. However, a few minutes later Mike and the mechanic told us that they put it on the lift to check out a "cranking" they heard when they went to start the car. Meanwhile his tone while explaining was condescending and elitist. To add insult to injury, the didn't have a matching tire for the truck and they had to order it from Baldwin. Mike gave us a story that the delivery trucks only make one run on Sundays and that the tire wouldn't be here until Monday. He didn't want to accommodate us nor was he apologetic for his mechanic's error that we now had to pay for. Then a few minutes later said the guy would make another run and the tire would be in around 2:30/3. He kept changing his story and what was happening. I gave him my number to call to update us and said we would be back around then to get the car. At 3pm we called Pep boys and they told us the car wasn't ready, but provided no other information. We got back to Pep boys at 3:30 and Mike ignored us. He finally acknowledged us and told us that the tire wasn't in yet. After a few minutes, he said the truck didn't come with the tire at 2:45 so he sent one of his own guys to go get it. Why didn't they tell us this at 3? Why didn't they tell us this when we first walked in? We were upset and agitated with the situation. He still did not apologize. He was defensive and aggressive. It was clear that we were stressed and upset about the situation as my parents live over an hour away and have work on Monday. He knew that he had control and was clear to show us that he had us in his grasp. The situation continued to be unresolved. Mike threatened us and said that no one would work on the car until 6pm and it would be here another day. He even said that we had been harassing him all day - when he only called once to check on the status and we left the store at 11:45/12 in the morning. 4:30 - still no tire and not being serviced. The mysterious "crank" in the car was never checked or resolved. Mike didn't even ring us up when the car was finally finished at 4:50! He had another person close the sale again with no apology - nothing. He was abrasive, demeaning, dishonest, and aggressive. I can't believe he is a manager and that other people on here have complained about him yet he is still working. The whole experience was a mess. I will never go there again, neither will my family, and now everyone I know here will not be going there so far I have 14 cars that used to use Pep boys that will never use them again.

Best experience ever. Perfect body work and sensor replacements after an accident. The electronics behave perfectly. Most important of all, no surprise expenses, no hustle. Everyone is super friendly there (thank you Stacy) and Frank is amazing. Thank you!

I have been going to this shop for years and always Junior and employees are very professional and honest with their assessments when you go in for service needs. Their work is great and pricing is reasonable.

CUSTOMER SERVICE WAS EXCEPTIONAL WORK AREA VERY CLEAN STAFF VERY FRIENDLY I WOULD RECOMEND ANY WHO NEED THEIR CAR REPAIDED

Looking for a Mechanic? This IS the shop to bring your car to. They are a 10. From the costumer service to the quick turnover time it was a pleasure. I would recommend them to anyone looking for a mechanic: professionals who take pride in doing expert repairs at an affordable price. No, I'm not a relative! BTW Ladies: The bathroom is so clean my wife would use it...perfectionists

That’s really a great customer service, highly qualified staff. I would heartily recommend your business to anyone in need of repairs. Irina P

Always trustworthy, reliable and very efficient. I highly recommend New Millenium for all your auto repair needs. -Lisa G

Would you believe the estimate I got from a local new car dealer was almost $2400.00 for a leaking intake gasket and they needed 2 weeks to complete the repair.At this location which i stop to gas up my vehicle they found a cracked vacum hose ..my invoice bottom number was $89.00...i just couldnt believe my eyes...next day i drove my car with a pleasure which i coulnt for a long time...Moustapha is a great person to talk to..what a great personality..

Ed and his employees put my car up on the lift right away. He diagnosed and fixed the problem in under an hour and gave me a more than fair price. I do not trust any other mechanic with my car since I found Wizard.

Rafi have great service - customer service and automotive service. My Lexus needed a brake repair and the brake repair was done quickly and at a reasonable price. Thank you Rafi and I will be back, Niko.

They are a bunch of liars and thieves charged us over $2700 for work they did not perform stay away a bunch of sharks I wish corporate would come down and investigate this put my vehicle on a lift compare the receipt to the work that they actually did liars and thieves they need to be put out of business I originally thought it was 1700 when looking at the receipt discovered it was 2700 besides that left all the Lugnuts loose on the front right tire only hand tight shame on you

Nicholas S 347-836-1574 - Logistics manager of this body shop had a customer car at his house in South Richmond Hill on June 20 at approximately 4:45 pm. His kid brother backed out of the driveway into my car while I passed by which caused damages to the right side of my car. The cops were summoned and statements were given. My insurance company made numerous attempts to contact this person with no success. Any assistance would be appreciated. Thank you!

I took my car to this place because I had non-working wiper blades. The mechanic did a diagnostic check and claimed that I needed to replace the entire fuse box and that it would cost me $400 plus $95/hr for labor. I suggested that he consider looking into the relay, instead, as the problem but he refused to check if the relay was the actual problem. He continued to put pressure on me to buy the fuse box immediately and when I told him that I found the fuse box online for $200 he dropped the subject. I decided to go with my instinct and order a relay online which only cost me $16. I left and went home. Once the relay arrived at my home, I replaced it and my wiper blades were working again. Its mechanics like the ones at this place that give the good and honest mechanics a bad reputation. He almost ripped me off for $500-600 and the problem was a $16 cost. If you decide to take your car to this place, do your homework first, and get ready to get ripped off!!! And don't be fooled by the smiles, they are a bunch of thieves!

The service person Kenneth Bovain writes up work orders and tells you no work will be done until he calls you for the mechanics findings and what the warranty coverage carrier covers first then totally denies entire agreement expressed, insists you agreed to the service, tells you he will call then will never call you on mechanic check status of your work order, took me 6 phone calls and 2 days to get him to tell me that my car is now being checked by mechanic then tells me warranty does not cover this and that so I must pay up and completely fabricates that I agreed to do oil change which I never did unless covered by warranty then gets so arrogant, condescending, screams you down like a woman refusing to even listen or let the customer put in one sentence totally unprofessional and lacking any shred of customer service etiquette, a total reflection of this entire establishment and how they conduct business. Will never ever go back to this shoddy business establishment. I would rather drive across state lines to get to another cadillac repair place than set foot EVER on this place. Take your business elsewhere people. This business establishment even thinks that the public side walk is their private domain to block with their car inventories forcing pedestrians and wheelchair bound people to step out onto the busy dangerous service roadway just to pass through endangering their own life and limbs. Shameless crooks!

Bunch of thieves, gang of New York, Big Beards Small in Faith, bunch of looters. Scammers. Dont ever go to this place. Parts last maximum 2 months, prices r extremely high. These guys charge u regular price for cheapest parts. Shitty job. Muslims by Name .............ONLY THIEVES BE CAREFUL. MUST BE REPORTED TO BUSINESS BEAURU. LONG MUSLIM BEARD BUT THEY LOVE TO STEAL $$$$$$$$$ ROB YOUR HONEST EARNINGS IN YOUR POCKET

The genesis of my complaint begun on October 28, 2018 when the BMW SUV owned by Mr. Albert xxxx and driven by his wife smashed into my car, a 2004 Toyota Camry, as I pulling into a parking spot. Mr. xxx prevailed on me to seek the good services of his friend’s car repair shop, 2 in 1 Auto Shop, on 1800 Coney Island Ave, Brooklyn, in lieu of seeking a police report. He represented that his friend’s car repair shop will give me discounted repair rates and offered to assist in the repair costs. He also claimed to own a leasing car company and could get me good deals if need be. I had driven my car to that shop the next morning, on October 29th, after changing the wheel the night before, and barely being able to drive it. The shop contacted me that afternoon and told me that the car has extensive damage and not worth fixing. He said that driving it is risky as the front driver side wheel might come off due to the impact of the crash. He further stated that there would be no diagnostic fees or any fees to pay, as Mr. xxx was his friend. I came into the shop after work and decided to ask whether I could leave the car over- night instead. I was afraid to drive it and planned to have it towed the next day. I asked for permission to leave the car on their property. I had no idea that the shop charges fees for over- night stay. The owner consented and said there would be no problems as Albert is their friend. I asked for a written assessment at that point. The written assessed cost of repairing my car was between $2665- $2990. After receiving this assessment, I contacted Mr. xxxx requesting that he share in the damages. Mr. xxxx then refused, claiming that he suffered damage too, and that he was not at fault. Realizing that Mr. xxxx will not share in any of the damages I incurred, I proceeded to call my Insurance carrier to try to recoup my damages from his carrier. The next morning, October 30th, when I came to the shop to pick up my car, I was told by the owners there were fees to pay. Stunned, I asked, “what fees?” “you said yesterday that leaving my car will not be a problem;” to which he responded, “this was before you called the Insurance carrier, and now that you called them, collect the fees from them.” The Car Repair Shop, 2 in 1, refused to release the car to me unless I paid this exuberant cost of over- night storage. Initially they requested $550 but the owner’s father reduced the price to $337.51 and promised credit for the amount- if I do body work on the car for $1,000 at their place. Shameful mobsters

Dealt with them several times and they could never diagnose a problem the first time. They make you fix and pay for 3 things before fixing the actual problem. They damaged the bottom of my car because the mechanic doesnt know how to use a lift. If you have a nice car and care about it dont take it there. I had to tell them to drop the car because i saw them damaging it. They did a wheel alignment on my car, 1 month later my tires wore out unevenly, i bought new tires and they woudnt even do the alignment over for free or at a discount. On top of everything they overcharge for everything. Overall these guys are not trustworthy.