Brake repair service near Greenville, RI

I wanted to thank the mechanics of Safeway on Atwood avenue in Cranston for their excellent service on my vehicle. My wife and I went in this morning for an oil change and inspection. They went above and beyond with outstanding customer service. They Informed me of preventative maintenance and that my tire pressure was not correct and even corrected the issue. The price was fair and service was excellent. They put plastic in the car and even vacuumed it! I go to Safeway with my company vehicle and my personal vehicle for all repairs/maintenance. I highly recommend Safeway to anyone who cares about their vehicle and want to know that their vehicle will be properly serviced by quality mechanics!

Joe Papolla Jr or Joe & Son's Service, Inc In Cranston, Rhode Island, and the rest of his family, have almost 70 combined years of experience being thieves and screwing the public. Guys a thief. Half the time he cant figure out what is wrong, even something as simple as a tire leak. Other times, he cant fix it the first time, or the second, or the third. And dont be fooled, he doesn't do all his own work, he farms out the bigger or more complex jobs to others who are just as incompetent and could care just as little. He engages in both insurance and warranty fraud. he charges customers for replacing parts he never replaces and services he never performs. Having earned himself the title of "The Clamp King" for his belief he can fix any automotive issue by putting clamps on it and the customer will not notice, no repair he makes can be counted on to last or be done correctly. Complete A-hole. Although, maybe you could bring him something like a ford escort and he could figure out where the washer fluid goes.Maybe. But he'll probably just throw and bunch of clamps on it and say its fixed hoping you dont know it. Consistently screws customers and credit card companies by not touching cars that are brought back to him for his screwing up the repair the first time, hoping to not restart the clock on the claim. He has mastered the art of escaping liability for his malfeasance because he has faced every type of claim throughout the history of this business which should tell you all you need to know. The only way he stays in business is through police and organized crime connection in the sh*t bag state of rhode island.

I was in desperate need of 4 GOOD condition tires. Gary sold me 4 bad tires after I asked about the state of the tires and expressing that I drive 80+ miles daily so they need to be GOOD (and I have kids!). I waited for over an hour just to get them changed. One week later I go to another auto shop for an oil change and I'm told "you're gonna fail inspection 2-3 threads on each tire will fail inspection." I spent $180 on crap bull tires and waited over an hour just for them to install.......I WILL NEVER COME BACK TO THIS PLACE EVER AGAIN! NOR DO I OR WILL I RECOMMEND THIS TO ANYONE I KNOW. If you want to be lied to and pay for poor quality GO THERE! They don't even deserve the one star ...

Brought the car in for diagnosis, they said the engine was "seized" (total BS... I later took the engine apart and while I had melted the pistons, the rotating assembly did move and the engine could still turn over). Said I needed a new engine. Told me they found one to buy, then three months later told me they hadn't actually bought it (without calling me to tell me this). Returned maybe 2 calls in all of 6 months. SO, being a Volvo fanatic, I asked a couple of friends, then brought them an engine. A month later they hadn't even started on the swap. A month after that, I went in and took my car, my engine, and a bunch of parts that I had bought back from them. These guys can't pick up the phone without being hounded, their technician told me I was wrong repeatedly, and nobody was really willing to help. Fortunately after six months they only made me pay for the diagnoses they did in the beginning. Credentials: I took the car and engine and parts home and did the swap myself in my driveway in two weekends, having never done one before on my own. Saved an estimated $1800 and didn't have to deal with them again.

NEVER AGAIN. Manipulated, lied to, and guilt tripped into giving up my first car - a rare vintage Japanese sedan I had wanted to own since I was a little kid in elementary school +15 years ago. They let it sit for almost 2 months before putting it on a lift and giving me the runaround - blatant excuses saying it was unroadworthy and too far gone due to rot on a frame rail and a strut tower (could have been fixed by someone proficient in fabricating and welding) Claimed that for some of the work that COULD be done they'd have to use parts (subframe, axles & suspension related stuff) off the next gen of model on it which is impossible and should have keyed me in on their cluelessness and BS. To add insult to injury they lied a second time upon calling a relative of mine after I published a negative Google review detailing my experience there and intimidated me into deleting my review (very unprofessional and mafia-like behavior) - the gist of what I said in the review was it made no sense to have "restoration" in their services if they couldn't fix unibody rot and didn't have a fabricator working for them. Somehow (at least according to my relative) they interpreted this as me blaming them for the rust on the car - absolutely preposterous. If you are young and own a vintage car stay far far far away - these people only cater to people who drive appliances on wheels. If you're a boomer with a 73-77 Monte Carlo though they'll treat you like royalty and put pics of it on their FB page. Once again, stay far far far away - don't go through the same amount of mental stress and anguish as I have.