Ac and heating repair service near Addison, TX

LIARS. CHEATS. CROOKS. If you enjoy leaving the shop with car car problems than you had in the first place - the is the place for you. If you enjoy throwing your hard earned money in the trash - this is the place for you. One star is too high of a rating.

took my van back due to major oil leak..it was covered under their warranty, however they managed to find another problem that cost me additional 184..after having the vehicle for 3 days, drive vehicle home with oil light flashing.. so i take it back and now they want to charge me another 60 for diagnostics .. i was really hoping i found a honest mechanic that stood behind their work, guess i need to keep looking. they want to nickel and dime me due to the cost they had to eat for the warranty work.. Howard even told me it was a shame he had to eat the cost of this...

Worst Customer Service Ever! My appointment was at 5:30, and I arrived at 5:39 behind a slow customer in line. I get it, I was 9 mins late to a location that states on the door and online that it closes at 6:00. If you've tried driving anywhere on OU weekend, you know the traffic on 35 & 287. After huffing and puffing for 7 mins about how online appointments on the Corporate website should tell you that you have to be there at 5:45 at the latest, the guy gave away the policy of 15mins. I enjoyed how the news on the TV showed a time of 5:41-5:43 the entire time he was out in the shop walking around after I arrived and said I was there for an appointment. If you have a GROUPON for this franchise, STAY away , and go to one of their other locations. A "counter clerk" should have just said, sorry our policy is 9 mins late and we can't take anymore (Even if two bays are empty)... I'd be a bit upset, but not as upset as I am with Mr. Huffy Complainer. And change your sign to say closes at 5:39pm instead of 6pm, so I know.

Best way to maintain your BMW in all of DFW! DFW Bimmer is easy to get to from anywhere in the metroplex. Jesse makes time to see your vehicle the same day that you call. He is friendly and honest and gets the job done right! Albert is welcoming to all of their customers. They communicate the necessary repairs and give options to suit your budget. The work is done well and done professionally and always in a timely manner. I will be taking our BMWs here for all required service. Highly recommend!! Carolyn Taluja

City Garage is not just an auto repair shop. We aren’t just about getting an oil change, or brake repair, or transmission repair. At City Garage, we are about our customers. We are about DFW. We started in 1993 with a single location in Plano and today we serve 14 locations throughout the Metroplex. And we are not a chain; every single location is locally owned and operated. We grew from that one auto repair shop in Plano into what we are today because we don’t just work on cars, we work for you, our customer. Our goal for each customer that walks through our doors is to provide the very best service and customer care we can so that when you leave, you are happy with your experience. Whether you are in for a routine oil change or something much more complex like transmission repair, we will give you the attention and professional service we have come to be known for. Our ASE certified mechanics are here to make your auto repair a hassle free experience and we will never pressure you to get work done you don’t need or want. That’s just part of the impeccable ethics we demand from all of our employees. We are here to fix your problem and get you back on the road, not sell you services you don’t need. You can be sure your repairs are done right when you come to City Garage. Every one of our locations is a AAA Texas Approved Auto Repair facility, a designation that is hard to achieve and even harder to keep. Customer service is not the only thing we pride ourselves in, we make sure we get the job done right. Whether you need brake repair or a complete engine overhaul, or anything in between, come on in to City Garage and let us take care of you and your car. Let us earn your auto repair business.