Emissions testing service near Bee Cave, TX

David Newman was a longtime family friend so I write this with sadness. In October 2023 I was told by a Chevy dealership that i needed a transmission replacement . The auto strike was in full effect and the time without my car had already passed a month and now a completion date was unknown. At this time I saw Mr Newman and he convinced me to have my car towed to his shop with promises that I could trust him to have my back and count on much quicker repairs than Chevy. I had my car towed that very same day we spoke. As promised he was able to have a transmission installed and my car ready to pick up much quicker than Chevy but the dependability and trust ended there. Soon after I had my car I could tell it was not shifting correctly. I contacted Mr. Newman and he assured me that the car was good since he test drove it himself. I hoped that he was correct and maybe it needed some time operating iwth the new transmission before it was running smooth. This little issue made me uncomfortable enough to ask for a copy of the invoice for my repairs as well as a copy of the warranty for the part and labor so I made my first request with the service advisor and was sent the invoice on the transmission. The invoice reflected the transmission cost for Mr. Newman and when I compared it to the amount my warranty company paid out to him i was taken back at the difference. I fully expected to see a difference since the shop is due a profit but this large of a difference prompted me to call my warranty company who confirmed that they paid that much since he reported a remanufactured transmission was purchased and installed not a used one . I then contacted Mr Newman and requested a copy of my warranty once again and i was given a brochure that advertised a nationwide coverage for 36 month or 36,000 miles whichever came first. Mr. Newman had told me it was 100,000 miles and this made me call the company to confirm. When I did I spoke to an agent who informed me that they did not cover transmissions at all so Mr. Newman lied to me and when i have tried to discuss this with him he ignores me and will not return my calls. He has essentially left me with a used transmission that has questionable performance and absolutely no warranty. Now that I have become a victim to his shady business practices and he has commited insurance fraud to make a quick profit off me I refuse to ever take my car back here and want to warn all other potentional victims . Beware of this business !! He does not genuinely care for his loyal unsuspecting customers like he states. Your money becoming his is the only goal and how he will do that is his only concern.

It is WORTH every penny. They come out and don't jerk you around. They arrived AND repaired my vehicle within 45 minutes of my call. When you consider the cost of a tow truck, you actually come out ahead, and since they come to where you are, it barely puts a hitch in your day. Tommy was wonderful!

Most mechanic shops are run down, sketchy, and you are there because you have to be. Luckily with Vick's it isn't a bad experience. Dane, the owner, is very friendly and will work with you to get you car working. I've been coming here for two years to service my accord; everything from oil changes to "my car won't start" and every time Dane has taken care of me. His prices are fair and I haven't had any issues with the work to date. Given what most experiences are with mechanics, all I can say is I'm thrilled to have found a good, fair, shop around Austin.

Because of my long,great history with y'all, I am disappointed in my most recent experience. While repairing the wiper motor there was some collateral damage to a door handle and fuel hose. As the car is over 30 years old, I know that these things happen. However, it is not reassuring to see these issues overlooked. I am not really sure how to rate y'all this time. When I pointed these issues out, y'all were extremely quick to fix them. I appreciate your fast and thorough service and hope to have future great experiences.

Driving down N. Lamar one afternooon i happened to stop at the gas station on Lamar and sagebrush to get a drink and refuel. When i tried to restart my car the starter failed and wouldnt turn over to start my engine. i managed to get the car started which turned out to be the last time and just happpened to turn right onto sagebrush. right in front of mr cool shop my car engine failed which i concluded was a battery issue.......The owner of the shop Chuck Dyiess was in the lot and questioned me when he noticed i needed help.He looked my vechile over and concluded and informed me that a new starter was my fix. When i saw te price of $145 for a new starter my heart sank.I couldnt afford the parts living paycheck to paycheck. What a great time for this to happen.......Chuck treated me like he had known me for 20 yrs and informed me that he had a solution.......Chuck rebuilt my starter had me back on thr road inless than 1 hr for les than $45 !!!!! he saved me $100 treated me like family and made me feeel like he was geniunly concerned about my problem and helped me the best he could.i would tell anyone, that at mrcool radiator the customer needs are top priority and the world wouldd be a better place with more people like Chuck around..... Thanks Mrcool!!!

Great shop.....literally a diamond in the rough. Went in, got brakes done same day. These guys fixed the brakes put a new rotor on which they charged half price(AWESOME). I didn't have all the money at the time and they worked with me and didn't flinch. These guys are the real deal...awesome work, straight fair pricing. Roger took over the shop and the shop is now called ROGER'S AUTO SHOP. Roger is a good honest guy and his mechanics are the same, they will be my mechanics until they close down shop. Period.

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512-288-5050

Full service auto repair and maintenance. Serving N/W Austin since 1991