Car detailing service near Carrollton, TX

There were a few problems in getting the job completed this time, which has not happen in the past. However, the car is running fine at this time.

09/02/2012 I took my truck to the carwash and bought the $12.00 carwash, after I vacumed my truck. I noticed that the front bumper was still very dirty and the side of my fender had grass clippings still on the side. I went back through the pay lane and and informed the attendant of the problem. A young man came over and I told him the same thing I told the attendant and he told me what did i expect from the car wash. I told him I expected a clean truck. As I tried to explain that the truck was not muddy or extremely dirty he talked over me and said you are not listening to me and proceeded to tell me that I need to tell his personnel to scrub the bumper and the side of the truck. I have never had problems with your carwash in the past and I was really shocked at the service I recieved.

I visited Tony's for the first time for a quick car wash because I wanted to find a place close to work that I could visit on a regular basis (vs. my regular car wash which is close to my home in Bedford). The car wash itself is what one would expect, however, the tear to the leather on my driver-side seat was not. (Please note that I’ve had my car less than 2 ½ weeks, still with dealer tags.) When I spoke to the manager about the damage, he checked with both of the men that serviced my car and both claimed that neither had anything in their pockets that would cause the damage. Then he played the video that showed one of the men climbing in to my car to drive it to the wash. The manager claimed that the video proved that his pockets were empty. That I can agree with --- but there was no proof as to what happened when either men were actually inside of the car. Needless to say, Tony’s claimed no liability and that the damage must have been there when I arrived. Finally, after much going back and forth, the manager took a photo of the damage, my name and number and said he would have the owner call me. 48 hours later, I’m still waiting on that call back…

I was ready to leave Loyd Park in Grand Prairie and the front air leveling system was leaking air and would not raise the motorhome. Not drivable. So, I called Quality RV repair who I've done business with before, but turn out they don't work on the Freightliner chassis. Seconds later she is giving me Tommy's name and number. I called it but got voicemail. It was getting late in the day. My family had already gone home, so I called and arranged for another night, thinking Tommy probably would not call back. But a short time later Tommy did call. Said he would be out soon. Soon was very soon as it turned out. You don't find service people like Tommy very often. He crawled under the bus and determined the valve needed to be replaced. He called several places and left with the bad valve as one place said the may have one. Turns out no, but Freightliner Dallas did and he put it in will call. I drove to Dallas and picked up the part that night. Tommy met me back at the campsite 7 ish the next morning and fixed it. Apparently this part had been partially bad for a long time. My Motorhome rides better, handles better, is much quitter and sets higher then before. When I park I can tell the volume of air being released is much greater than bofore. Can't say enough good about Tommy. He gave me a very reasonable rate for his labor as well. We need more Tommy's in the world. Ken