Car detailing service near Carrollton, TX

Car performance upgrades, Brakes, Suspension, Alignment, Mufflers, Computer Diagnostics.

Car Washing, Complete Detailing, Waxing, Polishing, Upholstery Cleaning, Interior Detailing, Leather Cleaning, & Conditioning, Carpet Cleaning & Floor Mats, Odor Removal & Engine Cleaning

Had my daughter take her car here for an oil change. I have been here previously and they were fine. I told her NOT to pay for anything other than an oil change unless she calls me 1st. She ended up with new brakes, oil change and new air filter. The mechanic some how broke the air intake hose on her car and her check engine light came on 2 days later. We had Sears do a diagnostic and they said Waterfalls broke the hose and to take it back and have them replace for free. Well….. they would not replace it, said they did not do it, which is bull because I got on line and found out this is easily broken when changing an air filter since they are so close together. I should have called the BBB on them and may still do that. These ppl are very unscrupulous. Bottom line, cost $214 to repair what they broke, Watch out and do NOT send a sweet young girl in there, she will leave with extra service she does not need and may cost her more in repairs.

Last week I went to wash my car as I have over the last 5 - 6 years. i recommended this carwash to my community members basd on their service on the entire compound. I was about to enter the car wash and one of the workers took the brush and broke off my jaguar emblem off the hood of my car. I have tried to get compensated for a replacedment and/or spea with the owner to no avail. The Manager (Mark) has continued to gve me the runaround for the last week. He and others are stating that because my emblem had rustunder the nood where the housing is located, they should not be liable. My advice to anyone that drives a car such as a Mercedes or Jaguar, DO NOT take your vehicle there because the staff is not responsible and/or professional enough to admit when they are at fault. I now have to seek legal representation to get a $200.00 part replaced due to their unresponsiveness.

Horrible customer service and the worst car wash in city. I involved the owner and he was just as rude as the cashier. I'll never go back. Save your money do not go to the car wash. I'm only giving 1 star because 0 stars was not an option.