Car detailing service near Cedar Hill, TX

I have been a client of this business since moving to Ft Worth in 2008. I often got the extra services they recommended (fuel and air filters, etc.) On Jan 17 of 2014, along with the oil change, they recommended an oil cleaner, as I have an older car (2000 Nissan Altima, 163,000 mi.) Wanting to extend the engine life, I agreed. They also said that the alternator bearings were making noise, and that it need replacing. No other noise was mentioned. Less than 50 miles later, the engine blew. All the mechanics I took the car (or consulted on the phone) said that they NEVER recommended oil cleaners for older cars. After two months without a car (getting groceries on foot), and after extensive research into the best used engines and mechanics who could install them, I again had running vehicle. $3000 +. I took the receipts by Shine and requested some compensation. I went back by and was informed that the cleaner could not have caused the problem, and was offered not even a car wash. If I could afford it, I would sue. As a senior dependent on SS, I cannot. Needless to say, I'll never be back.

09/02/2012 I took my truck to the carwash and bought the $12.00 carwash, after I vacumed my truck. I noticed that the front bumper was still very dirty and the side of my fender had grass clippings still on the side. I went back through the pay lane and and informed the attendant of the problem. A young man came over and I told him the same thing I told the attendant and he told me what did i expect from the car wash. I told him I expected a clean truck. As I tried to explain that the truck was not muddy or extremely dirty he talked over me and said you are not listening to me and proceeded to tell me that I need to tell his personnel to scrub the bumper and the side of the truck. I have never had problems with your carwash in the past and I was really shocked at the service I recieved.

I visited Tony's for the first time for a quick car wash because I wanted to find a place close to work that I could visit on a regular basis (vs. my regular car wash which is close to my home in Bedford). The car wash itself is what one would expect, however, the tear to the leather on my driver-side seat was not. (Please note that I’ve had my car less than 2 ½ weeks, still with dealer tags.) When I spoke to the manager about the damage, he checked with both of the men that serviced my car and both claimed that neither had anything in their pockets that would cause the damage. Then he played the video that showed one of the men climbing in to my car to drive it to the wash. The manager claimed that the video proved that his pockets were empty. That I can agree with --- but there was no proof as to what happened when either men were actually inside of the car. Needless to say, Tony’s claimed no liability and that the damage must have been there when I arrived. Finally, after much going back and forth, the manager took a photo of the damage, my name and number and said he would have the owner call me. 48 hours later, I’m still waiting on that call back…

I m realy impressed about this business The stuff are friendly !!! They are honest! They done amazing job to my car! I will come back to them again and again!!! H.Norden , Plano tx

BEWARE of Simoniz Car Wash, 15209 Addison Rd, Addison Tx 75001 Damage was done to the painted bed cover on my GMC truck. As the Simoniz employee was drying the bed cover on my truck he put all his body weight on the fiberglass covers edge causing it to flex, that caused the factory paint to crack under his weight. I completed the Simoniz damage report and several days later was contacted by Mike Katz that he was not going to repair the damage. Mike Katz said that since I drove off their property they were not liable for any damages. I told David there was no visible sign of this Simoniz policy and I was not informed by any Simoniz employees that I had to complete a very through (microscopic) inspection on my truck after the wash. A further note is when I was at Simoniz (completing the claim form) an employee was telling me about other damages that had been done to other autos and how they refuse to repair damages caused by stupid employees. BEWARE If you have your auto cleaned here you better do a very close search of your finish and interior before you drive off their property or you could get screwed like me!!!!!!!!!!!!!!!

Car Washing, Complete Detailing, Waxing, Polishing, Upholstery Cleaning, Interior Detailing, Leather Cleaning, & Conditioning, Carpet Cleaning & Floor Mats, Odor Removal & Engine Cleaning