Ac and heating repair service near Garland, TX

I was really hoping to find a great honest mechanic in the area and thought Mastertech would be that place. But we took our Mini Cooper in to get an inspection done and for some reason, on that day, the service engine light was on. Therefore, they couldn't inspect it. We paid for a diagnostic test to be done so we could get the work required done to pass inspection. We were told that the part would need to be ordered and it would take about 2 days to come in and it would take 1/2-1 hour for the service. I was quoted a price over the phone for the repair. He told me that Mini did not carry the small part that was needed and that he was going to have to get it from another auto parts store and go pick it up. He said that Mini only sells the entire assembly which would be much more expensive. But over a week went by without a phone call to tell us the part had arrived. So we called on a Wednesday and they said they would call back. Never did. We called the following Friday and they said they would call back. Never did. So we called the following day, Saturday, and we were told that the tech guy who quoted me the service was now in the hospital and that they couldn't do the repair because they don't know the exact part to get. They referred me to Mini and to get a rental from them, which is now going to cost me major $$. Remember...the tech guy told me that Mini does not sell just the small part needed (only the entire assembly). Not to mention that Mini (the dealer) charges 300% on their parts and labor. Chris, the one I spoke to on Friday and Saturday, seemed to not know anything. He just told me to take it to the dealer. If I would've known they wouldn't do the repair, I would've had the diagnostic test done elsewhere (somewhere that could). Because now, I am out that diagnostic fee and it cannot be applied to my repair as they promised. I feel terrible that the tech guy is in the hospital, but it shouldn't be that difficult to know which "pigtail" to use in our car when they have all my auto information on file (make, model, VIN, etc.). VERY UPSET AND DISAPPOINTED!!

Do not use this company. I paid $220 for a service he did not provide. He supposedly filled my car with freon and I was told it was a little cooler but still warm I had to pay an additional 100 to have freon put in my car and was told it did not have any freon. He lied and no service was provided. This company is a RIP OFF. DO NOT USE THEM

Welcome to Our Service & Repair Department Plano Subaru Car Repairs - Subaru of Plano Proper repair and maintenance is essential to getting the most out of your Subaru, and ensuring it drives well for a very long time. Our Plano Subaru repair center has professionally trained technicians with the necessary skills to get your car, truck or SUV into top shape. From oil changes, alignments, and Texas inspections; to major repairs on your engine and drive train; our technicians will take care of your Subaru vehicle like it was their own. Located at 4480 W. Plano Parkway, Subaru of Plano is your convenient greater Plano Subaru service and repair shop. If you'd like to schedule an appointment at Subaru of Plano, please take a moment to complete our service form or call us at (800) New-Subaru. Hours Monday: 7:00am - 6:30pm Tuesday: 7:00am - 6:30pm Wednesday: 7:00am - 6:30pm Thursday: 7:00am - 6:30pm Friday: 7:00am - 6:30pm Saturday: 8:00am - 4:00pm Sunday: Closed Quick Links

City Garage is not just an auto repair shop. We aren’t just about getting an oil change, or brake repair, or transmission repair. At City Garage, we are about our customers. We are about DFW. We started in 1993 with a single location in Plano and today we serve 14 locations throughout the Metroplex. And we are not a chain; every single location is locally owned and operated. We grew from that one auto repair shop in Plano into what we are today because we don’t just work on cars, we work for you, our customer. Our goal for each customer that walks through our doors is to provide the very best service and customer care we can so that when you leave, you are happy with your experience. Whether you are in for a routine oil change or something much more complex like transmission repair, we will give you the attention and professional service we have come to be known for. Our ASE certified mechanics are here to make your auto repair a hassle free experience and we will never pressure you to get work done you don’t need or want. That’s just part of the impeccable ethics we demand from all of our employees. We are here to fix your problem and get you back on the road, not sell you services you don’t need. You can be sure your repairs are done right when you come to City Garage. Every one of our locations is a AAA Texas Approved Auto Repair facility, a designation that is hard to achieve and even harder to keep. Customer service is not the only thing we pride ourselves in, we make sure we get the job done right. Whether you need brake repair or a complete engine overhaul, or anything in between, come on in to City Garage and let us take care of you and your car. Let us earn your auto repair business.