Oil change service near Lakeway, TX

Finally, I have found a mechanic that does a good job AND that I feel I can trust! Not only do they have the best price I have found in the Austin area for a synthetic oil change, but they went through the list of what my car manufacturer recommended for my service and then let me know what actually should be done and what is just extra money. They gave me a great price and an in depth explanation as to what they did, what I need to watch for, what oil I should use when doing oil changes and most importantly didn't treat me like a dumb blonde (which admittedly when it comes to cars, I am) I will be back and I recommended everyone in the CP/Leander area - especially those with import/European cars to do the same!

Because of my long,great history with y'all, I am disappointed in my most recent experience. While repairing the wiper motor there was some collateral damage to a door handle and fuel hose. As the car is over 30 years old, I know that these things happen. However, it is not reassuring to see these issues overlooked. I am not really sure how to rate y'all this time. When I pointed these issues out, y'all were extremely quick to fix them. I appreciate your fast and thorough service and hope to have future great experiences.

Chad came to my office and replaced the water pump on my suburban and cleaned up my foggy headlights. He didn't even charge for the headlight cleaning and i didn't have to schedule a ride with a co-worked because he did it here at work!

Driving down N. Lamar one afternooon i happened to stop at the gas station on Lamar and sagebrush to get a drink and refuel. When i tried to restart my car the starter failed and wouldnt turn over to start my engine. i managed to get the car started which turned out to be the last time and just happpened to turn right onto sagebrush. right in front of mr cool shop my car engine failed which i concluded was a battery issue.......The owner of the shop Chuck Dyiess was in the lot and questioned me when he noticed i needed help.He looked my vechile over and concluded and informed me that a new starter was my fix. When i saw te price of $145 for a new starter my heart sank.I couldnt afford the parts living paycheck to paycheck. What a great time for this to happen.......Chuck treated me like he had known me for 20 yrs and informed me that he had a solution.......Chuck rebuilt my starter had me back on thr road inless than 1 hr for les than $45 !!!!! he saved me $100 treated me like family and made me feeel like he was geniunly concerned about my problem and helped me the best he could.i would tell anyone, that at mrcool radiator the customer needs are top priority and the world wouldd be a better place with more people like Chuck around..... Thanks Mrcool!!!

I must agree with the gentleman before me, I was also approached about windshield cracks repair while I was waiting for inspection when I refused twice my inspection suddenly took 30 minutes and was failed over an oil drip called a massive leak..(BS) I was then told I could either get it fixed there or come back and move to the front of the line for re-inspection..when I came back they said 1hour.. And the manager turns out to also be one of the reps for the glass repair.. Of course it's all a sham.. They seem to have found money from insurance and window repair.

IF YOU WANT TO WAIT 3 1/2 WEEKS FOR A FENDER-BENDER JOB ESTIMATED AT 3 DAYS WHILE THE OWNER TRIES TO GET THE INSURANCE CO. TO PAY MORE MONEY THAN HE AGREED TO FIX IT FOR.... iF YOU WANT TO GET YOUR CAR BACK WITH NO WINDSHIELD WASHER TANK, DIFFERENT COLORED FRONT TURN SIGNAL LIGHTS, THE HOOD-RELEASE HANDLE AND CABLE LAYING ON THE FLOOR, THE $250 FAN YOU INSTALLED ON THE A/C HANGING BY A THREAD AND RUBBING A HOLE IN THE COOLING CORE, AND THE ABS AND TRACTION CONTROL WARNING LIGHTS ON (BECAUSE OF A SPEED SENSOR CABLE ON THE OPPOSITE SIDE OF THE CAR FROM THE REPAIRS) .... IF YOU WANT TO WAIT ANOTHER THREE WEEKS WHILE THE OWNER, GRADY FOSHEE, TRIES TO GET THE INSURANCE CO. TO PAY MORE MONEY TO FIX THE SPEED SENSOR, AND THEN TAKE IT TO A REAL MECHANIC WHO DiSCOVERS THE SPEED SENSOR CABLE HAS BEEN DISCONNECTED AND AND STUFFED INSIDE THE PARKING LIGHT WELL.... AND, FINALLY,.... IF YOU WANT TO MAKE THIRTY OR FORTY PHONE CALLS LISTENING TO EXCUSES FROM THE OWNER WHILE ALL THIS HAPPENS.... THEN, BY ALL MEANS GO TO ROAD RUNNER!! Otherwise, SAVE YOURSELF THE AGGRAVATION!

Went for a Lube Oil and Filter Change they promised to do the job for a set fee. The bill came and it was $14.00 more than quoted. Checked the vehicle and they did not lube the front end. When questioned about the lack of service they stated oh the lube gun is broken and refused to do anything to remedy the situation. I would never go back and reccomend that you don't either. Very poor service the counter person could care less about customer care. Pitiful.

Today is September 5, 2015. My inspection sticker is expired. Yesterday I went to the S Lamar Jiffy Lube (a store I have patronized for over 10 years) to get an inspection. I was told the inspector was not in. I left. This morning I called to find out if the inspector was in and was told by a mechanic that he was and that he would be doing inspections all day. I thanked the mechanic and told him I'd be coming down in the afternoon. When I arrived about 3 o'clock I was told that there would be no more inspections today as the inspector was busy with other tasks. When I told the mechanic I had called first before coming down he looked at me and said nothing. I asked for the manager, got an assistant who informed me the district manager had instructed him to stop inspections. I asked for the district manager and was given the name Mark Rowberry 512-850-9373. I left a message asking for a return call. I haven't heard from him. It doesn't appear that they care about it. I will go elsewhere for my oil changes and inspections.

620@qualtechauto.com