Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater... read more Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater on an 08 S550. A few weeks later I had to return due to a squeaking noise coming from the rear wheel area. Mike said the bolt used in the repair was too long and it has been corrected. But now the car is leaning the passenger side air struts are now bad which will be an additional $2,438.58. During this process of driving my car from the rear of their business to front parking area, my fender weld was damaged cutting a groove around my passenger front tire and my car accumulated paint overspray from the paint and body shop next door. I asked Mike if I could get a wash, his response was their not a car wash ??. I expressed my experience in the form of a curtesy note left on the desk of the owner Josh on the day of pickup 06/30/22. Josh didn’t reach out until 07/11/22. The day of Josh reaching out I explained everything again. He basically said he wasn’t responsible for the overspray but if I send him the invoice for the purchase of my tire he will reimburse me. I had the tire replaced the day of our conversation sent Josh the invoice per request and followed up with a call to verify that the invoice was received. Josh (owner) hasn’t rectified the issue as of yet 07/18/22. It appears he doesn’t plan on doing right by me. There wasn’t anything wrong with my struts prior Sam & Joes correcting the bolt that was too long and my tires maybe had 250 miles on them. After that entire experience with Sam & Joes all I asked of Josh was to replace the tire. He Failed. My $2,303.39 visit cost me $5,023.85. Just heads up trying to cut cost at Sam & Joes may cost you more. Mr. Rivers
Had my corvette worked on recently, as always I received top quality s... read more Had my corvette worked on recently, as always I received top quality service from start to finish. Mr. Wagner was especially helpful with his excellent technical insight and suggestions. Superior customer service and solid professional repairs will continue to earn my dollars, Thanks Brian Schafer
Always the best in service, helping out and just good folks to deal wi... read more Always the best in service, helping out and just good folks to deal with. Fifth Gear are the only folks I would ever take my Porsche to, or other vehicles for that matter. Ricky has always taken care of my vehicles as if they were his own. I have taken 2 Porsches to him in the last 11 years and will continue to do so, Nobody touches my autos except me and Fifth Gear. Now that they have grown, the folks up front are A+, Thanks Nate for helping and as always Ricky. It's been 11 years, not 8, I was using you guys in the old location. Fred Payne
