Auto body repair service near Pasadena, TX

I saw a car on their website and did an inquiry, I received a call back and was told to come in the test drive the car. I went and spoke with the salesperson (Michelle Palin) she seemed nice at that time. Well we spoke about my credit and decided that I would apply for financing so I did an online application the next day and I scanned and emailed all my personal check stubs and utility bills to her, she let me know that she received my documents. Well the next day I got an email from Michelle letting me know that so far this is what I was approved for and told her thanks for the update. So now 1 week has passed by, no response from anyone at this dealership, I sent an email asking what the status was on my loan approval, no response so I called to speak with Michelle I was told that she was not in, I called for about a week straight and no Michelle no call from the finance department. I finally sent an email on last Friday and Michelle claims that she was getting on a plane to come back in town she had been on vacation, she said that she had given my information to a co worker and asked if he had called me, I told her no one called me.. this has been the worst customer service I have ever experienced. It is now Monday and I have yet to receive an call from this dealership. OH AND BY THE WAY THAT 1ST WEEK THE CAR WAS REMOVED FROM THEIR WEBSITE.. Funny part is I already had an check to purchase the car just wanted to see if I could get a different interest rate through one of their banks....THEIR SERVICE IS HORRIBLE I WILL GO UP THEIR CHAIN OF COMMAND TO LET THEM KNOW HOW THEIR EMPLOYEES ARE TREATING POTENTIAL CUSTOMERS

We repair dents, door dings and hail damage. We have been providing our service to customers, body shops and dealerships for Houston and the surrounding areas for over 20 years. We take pride in our work and make sure our customers have the best experience possible. We work in-house with Uptown Collision Center located at 6106 Fairdale Houston, Tx 77057. Now you can bring your vehicle right to us for an estimate or repair. We do provide mobile repair for a small service charge depending where you're located. We also handle insurance claims on hail damage. Phone Number: 281-580-DENT(3368) Please note: We repair all makes and models. "If we can't fix it, it can't be fixed."