Ac and heating repair service near Porter, TX

To be fair and reasonable, I will state only the facts of the terrible experience I received at the hands of Justin and Jim while my vehicle was being serviced at Elliot's Auto in Willis, Texas. Being new to the area, I had my jeep towed to the facility because a pulley was locked up and causing a belt to squeal. I stated a few things about the vehicle that I knew needed repair, but only authorized the repair of the cause of the squealing. The mechanic diagnosed the vehicle and presented a list of repairs almost identical to the list I presented them, with exception of a tune up & oil change that he felt the jeep needed. ($140) The alternator was installed at over $200 for the part, which after researching found to be priced at several local auto parts stores for $124.95. The tow was $85 and was,in my opinion, the only reasonable charge. After speaking to a few of the local residents familiar with Elliot's Auto, I feel like I would have received a better service elsewhere. Service: Tow to shop One alternator installed Charge: $460

Thank you for your work on my vehicle

Driver's Auto Repair is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

Automotive Care Specialist were very quick, clean and professional. I will go back to them when I have over repair needs.

I called the facility to inquire about some ac work and was very disrespected due to me wanting to buy the parts and just have them installed by the facility. I was informed by the owner that he cannot make any money if everyone come to his place and only want parts installed ( he would have to purchase the parts so that he can mark them up and make a profit). I will never refer anyone to do business with this facility. Very poor customer service.

Tried to buy tires today 10/18/14, but was turned away. I arrived at exactly 7:01 AM. I woke up at 4 AM, shopped tires and knew the tires I wanted. I was the very first customer there. The manager (Mr. J) said that 9 people had dropped their cars off the day before, and there would be a very long wait for tires, but couldn't tell me how long, just "a long time". I went to the Deer Park store 8 miles away. They got me right in and acted not suprised by the situation. They didn't have the tires, but ironically, the tires were at the Baytown store. While I drove there, they had a truck deliver the tires to their store, and the tires arrived there about 10 minutes after I did. I was out of there within an hour. The Deer Park store is amazing. Attitute of the staff was very positive and friendly. Bathroom was colorful and decorated. Good overall experience at Deer Park. I DO NOT recommend Baytown Firestone.