Auto glass repair service near Rockwall, TX

Very professional place. Did great work on my new mustang. Fully warranty and the shades I wanted. Great work

I got a rock chip on my front window about the size of a dime. I call 1st Class Auto Glass because they were one of the first sites to pop up when searching on the web. When the guy arrived at my house he was with a different company. After he repaired my window I raised the concern that it still looked the same as before he started. He said not to worry, guaranteed it was fixed and said they would replace the window if the crack spread from this chip. The next day I called back 1st Class Auto Glass to let them know my concern and ask for a receipt from them instead of this other company. I also find out that they contracted out the work to this guy without letting my know. Two days later the crack spread across my window beyond repair. When I called back 1st Class Auto Glass he said they never warranty the window and could only give me the original $70 toward the price of a new window if I have them do the work. I asked why they do not warranty their work when It was clearly not completed correctly. He told me I didn't know what I was talking about, they will not pay for anything and hung up the phone. I have never dealt with a more rude individual on the phone. If you are looking to get a crack fixed look to a more reputable company, I wish I would have. Now I will need to pay nearly $1000 to get my window replaced! There is no recourse for a bad repair on their part. If the window breaks they either keep the money from the chip repair or you have to use them to replace the window. Either way they win and you lose!! DO NOT use 1st Class Auto Glass. Horrible service, horrible treatment, horrible company.

Glass Doctor® of Dallas is the company you can trust for all types of glass repair and replacement in Dallas. From auto glass to home windows and business storefronts, Glass Doctor® of Dallas will “Fix Your Panes.” From auto glass and windshield repair and replacement to custom glass shower doors and insulated glass in Dallas, call Glass Doctor® Dallas first to ensure a professional and convenient service experience

We are a complete auto glass repair and windshield replacement company established in 1999. We provide auto glass in Frisco, and windshield chip repair for all foreign and domestic vehicles including windshields, doors windows, back glass, vent glass, side glass and mirrors for all makes and models.

These individuals not only didn't fix my driver's side window after two visits and over $200 from us, they outright refused to come out a third time when the window still would not work. I am currently filing a complaint with the BBB, speaking to my insurance company about having them black listed and considering a law suit in small claims court. Their argument was because the window wouldn't roll up after their installation, it wasn't a glass problem, so it wasn't their problem. It seems to me this is a company run by criminals. Very small minded criminals