Dave & Chris did an excellent job updating me on my repairs & my car w... read more Dave & Chris did an excellent job updating me on my repairs & my car was ready within a few days. AutoDoc has a super convenient drop box that allows customers to securely place their car keys in an envelope and into their locked night drop box. Chris called me early the following day to confirm they were working on my vehicle. Excellent communication, repair work & customer service with Auto Doc!!!
This place is a business that you should avoid at all cost, if I am ab... read more This place is a business that you should avoid at all cost, if I am able to give them a minus star I would, however, I went for an oil change on Monday afternoon, after they finished I noticed a sound coming from the engine, I asked them what that noise is coming from under the hood they told me it was normal it will go away after you drive it. Took my vehicle home, then Tuesday morning, I took my daughter to school, the noise became even more noticeably louder. While on the highway to pick up my daughter from school, parts of the engine fell off on the highway, oil light came on, smoke from my engine started coming out of hood and inside my car through the air conditioning vents and lost complete power to the engine, rolled to a stop on the side of the highway. Called this business about what just occurred, and that my car was fine until I went to you for an oil change, and that this is clearly your fault. Their response was you can't prove it, get a lawyer, and hung up on me. Dealership adviced me that my engine is totaled, a new engine will cost 5700.00. A mechanic looked at the engine and told me that there was never enough oil in the engine and the crank shaft had broke due to that reason. All this for a small oil change. Avoid this business.
Maurice has always and completely deliver excellent customer service. ... read more Maurice has always and completely deliver excellent customer service. I have been going to Maurice for years. I wouldn't change it for the world. He uses good quality products and gets the job done in a timely manner. I walk away satisfied every single time. He and his workers demonstrate good customer service skills and is very patient. Respectfully, Kim Blaze