TOO BAD THIS SHOP HAD TO CLOSE..THER PARTNER /OWNER HANK WAS A JOY TO ... read more TOO BAD THIS SHOP HAD TO CLOSE..THER PARTNER /OWNER HANK WAS A JOY TO WORK WITH AND HE ALWAYS TREATED HIS CUSTOMERS LIKE FAMILY..HE PURCHASED THE SHOP FROM LONG TIME OWNER KYLE STALLARD, DUE TO KYLE'S ILL HEALTH... THE SHOP HAD PROBLEMS AND HANK TRIED TO BREATHE AS MUCH LIFE INTO IT AS HE COULD ,BUT UNFORTUNEATELY IT WAS TOO FAR GONE , ALREADY, BESIDES THE CITY WANTING TO GET THE PROPERTY. THANKS HANK FOR A LOT OF YEARS OF GREAT SERVICE AND MAKING IT FEEL LIKE A SECOND HOME FOR ALL OF YOUR CUSTOMERS...WE ALL AND TCU AND FORT WORTH OWE YOU AND YOR FAMILY A LARGE DEBT OF GRATTITUDE...GOD BLESS
Honest, professional, friendly, and competent. Highly recommended. ... read more Honest, professional, friendly, and competent. Highly recommended. I was very impressed by Rick and Ray's. Sergio Garza, the service manager, was professional, friendly, and knowledgeable. He gave me good advice and recommended solutions with no pressure. He gave me a ride several times, and kept the office open a little late so that I could get there after work. I'd just been burned by a dealership. Turns out, they misdiagnosed my problem, didn't honor their warranty, and almost charged me over $700 for the wrong problem. His guys got the problem solved for a lot less money. Plus, they discovered another more serious problem with my water pump that the dealer missed altogether. It could've burned up my engine! I highly recommend these guys.
My transmission went in March 2014. Gibco rebuilt it. It took over 2 w... read more My transmission went in March 2014. Gibco rebuilt it. It took over 2 weeks. It began slipping and shifting hard and would not go into overdrive. I brought it back to them. They have had my truck for 10 days, the day it was to be ready, they will not answer the phone. I live 180 miles from Ft. worth. I have been lied to and they don't complete their work on time. Do NOT take your vehicle here for any reason!
