Retail tire service near Chesapeake, VA

DO NOT TAKE YOUR VEHICLE HERE!!!!! Unless of course you like being ripped off!!!! They will find something wrong with your car that is a total lie. The people there are totally incompetent. Do yourself a favor and go somewhere else. I promise you will be glad you did.

I arrived at Today at 9:30am and was told my inspection would be done by late afternoon. My car was Has been in the shop for 8 HOURS and NOTHING WAS DONE. I asked what was the reason my car had not been serviced, "it was busy" and "they couldn't get to it". So for 8 hours straight my car sat there because "it was busy" yet i see people left and right going in and coming out. Being as i have a few friends who work at tread quarters and jiffy lube, I am aware they do not get paid for a state inspection and that is another reason why i feel i was completely pushed aside and taken advantage of. I came to this shop for the convenience of it being across the street of my place of work yet it has done the complete opposite to my day. 8 HOURS IN THEIR SHOP AND THEY DID NOT HAVE 30 min for the quick inspection process yet they had time for other services from people who clearly arrived after me. When i arrived at 5:30pm to pick up my car i was told the guy checking out in front of me was the last guy to get a state inspection for the day, what a huge coincidence. Not to mention, two people were in the waiting area... Low and behold they were not waiting on their car from a state inspection but a "WALK IN SERVICE". This place is NOT FIRST COME FIRST SERVE. Instead of servicing the people in order, you take advantage of whomever you'd like and pick and choose who gets done because MONEY IS YOUR ONLY CARE. I understand the technicians want to make as much money as they can but completely disregarding a service and stating it wasn't done because "it was busy" and "they couldn't get to it" is complete non-sense. I will NEVER give this Location another chance.

The Staff tried to pull a fast one on my wife, trying to take advantage of a woman. They Drummed up false problems with our 2002 Volvo which I went over with a fine tooth comb before she took it in. They said her signal lights were not "Amber Enough" That the "Wipers were bad" Just replaced 2 months ago. And Side Markers were not fastened correctly. Then they tried the Snake Oil. Mam your Tie Rods are Bad. It will be $700+ Dollars but we will waive the Labor charges on the other items if you have the Tie Rods replaced here. Illegal Under STATE INSPECTION RULES. There was nothing wrong with the Tie Rods. When I confronted the owner,and asked them to justify this, they threw me out of the store. When I said I wasn't leaving, I was calling the State Police to report this as Fraud. I was Grabbed from behind By some Muscle Head in a bear hug that bruised my ribs. I have had surgery, and had a chest tube in that area and it was re-injured by him. I was tossed to the ground. I am Currently Seeking Charges against the offending Parties. DO NOT PATRONIZE THESE BULLIES.

Very disappointing service. Robbie was unfriendly and the work was very slow. Within 24 hours of getting four new tires installed, I noticed a center cap missing. I called and he was sure they installed it and insisted someone must have stolen it. I spent 10 minutes pointing out how unlikely it was for that coincidence to happen to no avail. After I spent $723.03, he was unwilling to accept $10 worth of responsibility.

At TreadQuarters, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

At Kramer Tire, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

At TreadQuarters, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

At TreadQuarters, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

At TreadQuarters, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

At TreadQuarters, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

At TreadQuarters, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

Pulled up, 20 minutes later back on the road, NOW THAT'S SERVICE.