Retail tire service near Newport News, VA

went in knowing I needed alot of repairs. Randall told me that he would have one of his techicians drive the car for the noises that I was hearing, and then check out the car before before any repairs. when they checked out car Randall took me out to car and showed me what was wrong. Gave me est. on what I needed, gave me some recomendations for next time. I couldn't believe the total was almost 400 less than I expected. Honest,fair, trustworthy, a customer for life. Thanks Randall and Brady.

Carl had my vehicle for over a year. I paid up front $2500 back in February 2016. I contacted Carl several times over the course of a year and each time there were several excuses as to why the vehicle had still not been repaired. After taking him to court and several non kept promises to return either my vehicle or the money that I paid up front we have now reached the two year anniversary since I handed over possession of my vehicle. The court sentenced Mr. Carl to return my funds back as well as the car back in July 2017 and he has avoided all phones calls since this date. This has been the worst experience and I would NEVER recommend this shop. PLEASE GO ON YELP FOR TWO RECENTLY POSTED REVIEWS WITH THE SAME TERRIBLE EXPERIENCE!!!!!

At TreadQuarters, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

At TreadQuarters, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

I was impressed with the professionalism of the employees at this location from the start. No high pressure sales, no up-selling, just the facts. They cut me a great deal and I plan to use them again.

I want to rave about such a wonderful business! I stopped on my way to work this AM for gasoline for my car. I dread pumping gas before work because I have spilled it on my pant leg in the past. Anyhow when I pulled into the station an attendant quickly rushed out and asked to pump my gas. While the gas pumped he cleaned my windows and even asked if I needed additional services. When I offered to tip the man he said no, all women deserve this kind of service! I will always get gas from them! I recommend everyone do the same!

I arrived at Today at 9:30am and was told my inspection would be done by late afternoon. My car was Has been in the shop for 8 HOURS and NOTHING WAS DONE. I asked what was the reason my car had not been serviced, "it was busy" and "they couldn't get to it". So for 8 hours straight my car sat there because "it was busy" yet i see people left and right going in and coming out. Being as i have a few friends who work at tread quarters and jiffy lube, I am aware they do not get paid for a state inspection and that is another reason why i feel i was completely pushed aside and taken advantage of. I came to this shop for the convenience of it being across the street of my place of work yet it has done the complete opposite to my day. 8 HOURS IN THEIR SHOP AND THEY DID NOT HAVE 30 min for the quick inspection process yet they had time for other services from people who clearly arrived after me. When i arrived at 5:30pm to pick up my car i was told the guy checking out in front of me was the last guy to get a state inspection for the day, what a huge coincidence. Not to mention, two people were in the waiting area... Low and behold they were not waiting on their car from a state inspection but a "WALK IN SERVICE". This place is NOT FIRST COME FIRST SERVE. Instead of servicing the people in order, you take advantage of whomever you'd like and pick and choose who gets done because MONEY IS YOUR ONLY CARE. I understand the technicians want to make as much money as they can but completely disregarding a service and stating it wasn't done because "it was busy" and "they couldn't get to it" is complete non-sense. I will NEVER give this Location another chance.

DO NOT TAKE YOUR VEHICLE HERE!!!!! Unless of course you like being ripped off!!!! They will find something wrong with your car that is a total lie. The people there are totally incompetent. Do yourself a favor and go somewhere else. I promise you will be glad you did.

Very disappointing service. Robbie was unfriendly and the work was very slow. Within 24 hours of getting four new tires installed, I noticed a center cap missing. I called and he was sure they installed it and insisted someone must have stolen it. I spent 10 minutes pointing out how unlikely it was for that coincidence to happen to no avail. After I spent $723.03, he was unwilling to accept $10 worth of responsibility.

The Staff tried to pull a fast one on my wife, trying to take advantage of a woman. They Drummed up false problems with our 2002 Volvo which I went over with a fine tooth comb before she took it in. They said her signal lights were not "Amber Enough" That the "Wipers were bad" Just replaced 2 months ago. And Side Markers were not fastened correctly. Then they tried the Snake Oil. Mam your Tie Rods are Bad. It will be $700+ Dollars but we will waive the Labor charges on the other items if you have the Tie Rods replaced here. Illegal Under STATE INSPECTION RULES. There was nothing wrong with the Tie Rods. When I confronted the owner,and asked them to justify this, they threw me out of the store. When I said I wasn't leaving, I was calling the State Police to report this as Fraud. I was Grabbed from behind By some Muscle Head in a bear hug that bruised my ribs. I have had surgery, and had a chest tube in that area and it was re-injured by him. I was tossed to the ground. I am Currently Seeking Charges against the offending Parties. DO NOT PATRONIZE THESE BULLIES.

At Kramer Tire, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

At TreadQuarters, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

At TreadQuarters, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.