Auto body repair service near Dulles, VA

Had been going to this guy for 15 years. In April 2014 Took my car in, guy kept if first 2 weeks, didn't address the problem. Afterwards I had to return the vehicle 6 times and he still didn't repair the problem. Took the car to the dealer who found the problem and said GAC had installed a cheap aftermarket part (not OEM) that was incompatible with the vehicle that doesn't take aftermarket parts. This guy ripped me off and refuses to reimburse me. Also I asked from the beginning for the parts he replaced, he lied saying I never asked for the parts. He did the same thing to my daughter. I would never take my car back to this guy after the way he ripped me off.

I can't say enough positive things about Ty Nguyen's Arlington Auto Shop. I lucked into it about eight years when I was again hit while parking on DC streets. Ty offers personal, reliable service with free estimates. Work is reasonably priced, done on time and is guaranteed. I have recommended his shop to several of my friends and they were equally pleased. My car is ten years old and looks new as Ty uses excellent products and does paint matching that restores my car to its original look. Try this shop once and you will be back.

As an alternative to dealer servicing and maintenance that is often impersonal, over-priced, and sometimes un-necessary, our goal is to provide professional, personalized, reasonable and fixed price (as opposed to an hourly charge) service and maintenance for your vehicle in a timely manner as if you were a member of our own family. By providing complete and accurate estimates for repairs and maintenance that are only performed with your approval we are able to return your vehicle to you in a timely manner and in safe and reliable operating condition. We do not believe in re-building your vehicle to new condition at every visit, nor to performing routine maintenance prematurely as either can add considerably to your maintenance and repair costs over the life of your vehicle ownership. We are a 40 year old family owned business specializing in the repair of European automobiles. In our efforts to provide a full-service facility our clean, fully equipped shop allows our ASE nationally certified technicians to provide expert servicing on your vehicle utilizing the latest in equipment and training. Over the years, as a result of the many requests from our customers to work on other makes and models of vehicles within their families, we have gained considerable expertise in the repair of Japanese and Domestic vehicles as well.

tely. I didn't even want to talk to the manager because I didn't even trust the guys to do work on my car after the way they handled this situation. They clearly knew they messed up. Never again. I will continue driving out of my way to Fairfax, VA to get supreme service even it it is WELL out of the way. I wasted 2+ hours at this place.