Cadillac service near Richmond, VA

To the former Complete employee who reached out to me, I misplaced your number. Please contact me ASAP, they've made a change. Thanks!

Poor installation caused wheelbearing to go bad within 6 months. Took 5 days to finish the job. Broke ABS sensor, tried to fix it by keeping the vehicle for 4 more days. Still not fixed as I am now driving with ABS lights on. Now the wheelbearing failing again!! I have driven the vehicle roughly around 3000-4000 miles mostly highway mileage. I am being told parts could malfunction, does this mean they put low quality parts and charge me an arm and leg for it.

BUYERS BEWARE... As a former employee I noticed that the price mark up is ripping both areas off. For example they pay $18.99 for brake pads and you get charged $79.99 minimum, they pay $25.00 for brake rotors and you get charged $119.00 on the average. I've witnessed alot of wrong doing while working as a so called manager for this company. I feel for customers such as Ms. Shaw who came in to have her door fixed on her mini van and was charged $119.00 for diagnostics and was given a quote for $1800.00 only to get the problem fixed somewhere else for $6.00...but to make it worse the owner promised to refund her the diagnostic charge and then jerked her out of it. Instructing everyone to blow her off if she called. I can honestly say that I have NEVER experienced such robbery in all of the years I've been in the automotive industry. GOOD LUCK TO YOU IF YOU GO THERE!!! SIGNED A former employee.

My am fm cd radio died in my 2004 Silverado. They quoted me $275 to repair it and it would take about 4 hours. To remove fix and reinstall. They have a nice waiting room so I opted to wait and read a book. I was surprised me when 30 minutes later they pulled the truck out front. The tech said a slice had come lose in the power wire where a cb radio was hooked up. Charged me $40 and I was on my way!. Great folks and honest too.

This dirtbag Mike Morris ripped me off by selling me a car with several thousand dollars worth of repairs needed to get it roadworthy. He told me when he sold it to me he had "Fixed it up." He's apretty good liar and it's obvious he does it a lot. He misrepresented the car sale to me and within two weeks it was undrivable. I had to junk it. If you don't want someone stealing your money then I suggest leaving these jerks alone, they will rip you off and not blink an eye.

I had many bad experiences with this dealership as well! I was told by the "service writer" to take my business elsewhere because I complained about their poor service. My calls to their management were not returned. I finally gave up and had Suttle Saab of Newport News, Va. do the work. Their service level was great! DO NOT TAKE YOUR SAAB TO THIS DEALERSHIP!!!

I would never recommend taking your vehicle to Heims Transmissions. The owner drove my truck around town and drove it to his home where it caught fire. He never called me to tell me my truck caught fire till I called the next day check the status on my truck. He put out the fire with a water hose at his home. He never called the fire department till the next day. If I never called him to check the status of my truck I would have never known it was totaled. I took the vehicle back to him twice because the services were never fixed correctly. He will not refund my money that I paid him. Poor customer service and obviously he did not know how to fix a truck.

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important that's why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care...bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe & reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.

I started going to 301 Auto within the last year and I like them. Good service, fair pricing and quick turnaround. In one instance I had them check a suspension item on my Infiniti that another shop said needs repair. Would have been an easy thing gif them to agree with the other place and do the $300 + fix. They looked at it, explained what they saw and why it wasn't needed. So I believe they are honest and not just out to make a buck wherever they can. Frank J. Mechanicsville, VA

I was very happy with the experience.

I want to take the time to say thank you for the outstanding customer service and prompt service with installing my starter. Travis and Mitch took the time to go over the installation process and also found the best price on my starter. I highly recommend C&G mobile automotive repair. Thank you for putting me back on the road! Melanee Dowdye