Moore Cadillac Hummer Saab Subaru located at 9177 W Broad Street in Richmond, VA services vehicles for SUV Repair, Used Car Dealers, Auto Dealers. Call (804) 346-4000 to book an appointment or to hear more about the services of Moore Cadillac Hummer Saab Subaru.

Moore Cadillac Hummer Saab Subaru Reviews

1
Certified Saab 9-5 warrenty work
April 27, 2013 | Earl | Visited, over a year
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I had many bad experiences with this dealership as well! I was told by the "service writer" to take my business elsewhere because I complained about their poor service. My calls to their management were not returned. I finally gave up and had Suttle Saab of Newport News, Va. do the work. Their service level was great! DO NOT TAKE YOUR SAAB TO THIS DEALERSHIP!!!  
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I had many bad experiences with this dealership as well! I was told by the "service writer" to take my business elsewhere because I complained about their poor service. My calls to their management were not returned. I finally gave up and had Suttle Saab of Newport News, Va. do the work. Their service level was great! DO NOT TAKE YOUR SAAB TO THIS DEALERSHIP!!!
1

May 05, 2011 | Vanessa | Visited, over a year
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I can truly say this is the worst auto sevice I have ever received.  If you have any other option for car repair, use it.  After thee service trips we were told the problem was something else.  Parts already installed had no warranty because that was not the problem.  After persistent conversation (and mind you this vehicle is 200 miles from home because my son has it at college) they replaced the part having me sign there was no warranty and refused to install it.  When questioned on why the problem of origin was not discovered initially, the service manager told me he based repairs on what the customer said was wrong with the car.  So, if you do take your vehicle in for service, you had better diagnose it correctly!
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I can truly say this is the worst auto sevice I have ever received. If you have any other option for car repair, use it. After thee service trips we were told the problem was something else. Parts already installed had no warranty because that was not the problem. After persistent conversation (and mind you this vehicle is 200 miles from home because my son has it at college) they replaced the part having me sign there was no warranty and refused to install it. When questioned on why the problem of origin was not discovered initially, the service manager told me he based repairs on what the customer said was wrong with the car. So, if you do take your vehicle in for service, you had better diagnose it correctly!