Emissions testing service near Gig Harbor, WA

This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.

I was a little concerned sending my college age daughter to the first repair she has needed for the used SAAB we found her over a year ago. While the car has been a gem, older parts sometimes wear out. I was impressed by their professionalism and the accuracy and honesty of their estimate and diagnosis. You hear stories about some shops taking advantage of young drivers, selling them repairs they don't need - but not these guys. These guys at Scanwest Autosport were totally professional, courteous, patient, and great at making my daughter feel comfortable in getting her automobile repaired, and repaired correctly. They gave her a fair and honest estimate, and fixed her Saab great. I couldn't recommend higher. They will get our business for as long as she keeps her Saab. Lamont S. Bellingham, WA

I am a female. Just because I am a female does not mean that the female behind the counter can ask me if I know anything about cars and when I responded with I have some knowledge but not extensive and get a rude comment of "I am not going to waste my time in telling you what is wrong with the car but it is going to cost you $900 and we already started the work". I asked her to explain to me what was wrong with the car and she would not tell me anything! As a customer, if I ask you to tell me exactly how you are going to repair this so called $900 repair I expect a detailed response. After multiple attempts of asking what is wrong with the car and paying $150 for the diagnostic, I got nothing. I told them to put my car back together and I will go elsewhere. The result of going elsewhere was the battery needed to be replaced, paid $47. Problem solved. I have no idea how this shop is still open! HORRIBLE AND RUDE!!

At Scott Sherman Auto Care we have a passion for automobiles and the people who drive them. That combination along with our state of the art facilities allows us to provide the best customer service in the Pacific Northwest. Scott Sherman has been proudly serving the Seattle community since 1952. For over 55 years, we have maintained a long-standing tradition of outstanding customer service by hiring the best ASE Certified Technicians Auto Repair and Car Tune Up in Shoreline, WA and Queen Anne, WA and AMI-Accredited Service Managers. We procure the best parts available and continuously train our staff to ensure that the job is done right the first time. This policy has allowed the Scott Sherman family to grow to multiple locations to service the motoring public.