Ac and heating repair service near Pelham, AL

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Perfect service! They were 25% less than the dealer and many times faster too. The staff talked to me like a person and continued to cut up with me while they were working hard. Well managed, fast work, will not be going anywhere else. Highly recommend to anyone!

Jay and his crew are fantastic! My daughter was in Hoover when she experienced overheating problems with her Dodge Caravan. She called me and I drove up from Prattville to help her. When I discovered that she needed to have it taken to a shop for repair, I had it towed to Jay's shop where he quickly and properly diagnosed the issue and replaced the bad hoses and coolant parts. He also discovered what caused the radiator and coolant pipes and hoses to burst and quickly took care of that also by replacing the heat sensor that controls the radiator fan. 2 days later I traveled back to Hoover from Prattville to pick up the van and drive it home for my daughter. Great Job done by Automotive & Truck Doctor of Hoover! They corrected problems generated by both a Dodge Dealer and an well know repair shop in Prattville! I highly recommend Jay and his crew if you need your vehicle repaired!

We took our car in for a routine oil change and they scared my wife into thinking she needed several things done to the car TODAY! We have taken that car to a dealer for several years now and they took very good care of it. We only took it to CarCare as a last resort because it was near by and open in the early am hours. Long story short they "scared" my wife into thinking she needed a lot more done, when in fact all of those issues were being monitored by another reputable dealer. I would not recommend CarCare to anyone!

I was charged $450 for them to smear some RTV on the outside of the transfer case. He claimed to take the transfer case off and fix it from the inside but he clearly did not do that. 2 days later and my transfer case is leaking again.

Three years ago in 2011 I had that famous sqeaking noise coming from underneath the hood when turning the steering wheel on my 98' MB ML320. Bennette's Motor World said it needed a new steering servo pump and reservoir. Roughly $600 for the pump, $400 for work. Oh well, if the cars needs it, what can you do. Probably cheaper than at the dealership. It took them several days to order the parts and to repair the car and I paid around $1000. Three years later, same symptoms, so I went again and they diagnosed again new steering servo pump and reservoir - a known common problem for the ML320 they say. This time they felt sorry for me and because I complained, they offered the pump for only $400 plus work...around $834 to repair. I was not too happy about this, so I googled...... steering servo pump is around $100-150 from a parts shop in Atlanta.....and the common problem in 95% of the cases is the O-ring of the reservoir, not the pump. So I went back, but they insisted it is the servo pump and it will cost $834 to repair. I went to Express Oil around the corner, and a VERY KNOWLEGEABLE guy, told me it is leaking from the reservoir! He installed a new o-ring (a $2.50 part, and the new reservoir just in case, $20) for $148 including tax!!!!! It is working like a chime again, the noise is gone. I am speechless...and I am wondering if that new power steering servo pump three years ago was necessary in the first place. I am also wondering about the expertise of Bennette's Motor World, and about the reason why they are not accredited with the BBB. I feel as if I was robbed blind over the last few years! Feel free to make your own judgement!

Serra Volkswagen is a locally-owned, family-operated dealership that has been providing world-leading Volkswagen vehicles to drivers across Alabama since 1986. Placing the driver first is our core value and we are uncompromising in our commitment to providing the finest ownership experience. Whether you're a long-time customer or you're new to our dealership, we'll work tirelessly to help you with all of your VW sales, service, parts, accessories and financing needs.