Alignment service near Malvern, AR

Was referred by an auto parts place, but I took my Expedition there cause a coil went bad causing it to jerk at 50mph and not only did they not fix it, they made it worse. Now it idles rough. Today will be a trip to the Ford dealer, where they know how to fix things. Not only that, but we've tried calling NUMEROUS times and it's always busy. They must take the phone off the hook.

I went into Firestone in Benton for an oil change today. I waited 1 hr 49 min. Another gentleman arrived for an oil change 20 minutes before I left, and his car was finished 5 minutes before mine. 1 hr 49 min wait compared to a 15 min wait. I pointed this out to an employee who was not able to offer me any kind of an explanation for the grossly disproportionate wait times (and that he arrived significantly after, but left before me) . A, "We're sorry" would have sufficed, but I didn't even get that. I will not be giving this Firestone location any future business. I will also be instructing others to avoid this Firestone location due to extremely poor time management.

Proudly serving the residents of Benton and Saline County for over 29 years, the Team at Posey's Service strive to take the best care of you and your vehicle in a friendly and welcoming atmosphere. Give us a call or just swing by to meet our crew. -Justin Posey Service Writer / Estimator www.poseysbenton.com