I pulled in with a screeching noise on a Friday afternoon and the team... read more I pulled in with a screeching noise on a Friday afternoon and the team worked politely and efficiently, got my brakes fixed, and my car back on the road before rush hour.
Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus... read more Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus for all the help at keeping the Saturn running.
I made a reservation for today at 9:30 am. I dropped off my car, spoke... read more I made a reservation for today at 9:30 am. I dropped off my car, spoke with Dmitri, who told me it will take 1.5 hours. He took my number to call me when its done. I stayed in the neighborhood, so after 2 hours with no phone call, I dropped in to see it's done. It was not done. It was not even moved from where I left. This placed is so unorganized that the individuals I spoke to didn't even know I dropped off the car. So unprofessional. They lost a customer today. ~Michael
