Very customer service oriented shop. Very cordial & polite staff. Ke... read more Very customer service oriented shop. Very cordial & polite staff. Kept me in the loop with all items in the repair. Handled warranty claim in a seamless manner, no paperwork for me to complete, they took care of it all. Repairs corrected both issues. Great job RAA & an excellent shop. Highly recommend RAA. Will return as needed. Mike C. - Downers Grove
Erick, shop supervisor, was easy to work with, his quote was realistic... read more Erick, shop supervisor, was easy to work with, his quote was realistic, he stayed on top of the job and kept me informed . . . what he estimated is what I paid . . . he's customer focused and desires to please.
I had a flat tire that had to be replaced and it wound up costing me 1... read more I had a flat tire that had to be replaced and it wound up costing me 166.02. My problem is I did not know if the tire could be fixed or not when I left it there and they did not call me to tell that the tire could not be repaired and I needed a new tire. They just went ahead and put a new tire on the rim. I would have appreciated a call before they went ahead with this so I could discuss price options for different tires.