Out if all the repair and towing companies in the are (antelope/ Carmi... read more Out if all the repair and towing companies in the are (antelope/ Carmichael) and everywhere in between .they have the best costumer service and there workmanship is top notch. I have live in this area 20 years and have never felt this good about a shop.
I have two aging vehicles that both have 100K+ on them and Tim has the... read more I have two aging vehicles that both have 100K+ on them and Tim has them running like a charm. He is knowledgeable, thorough, ethical and honest. He will tell you straight up what is wrong and then provide you with options. He is also quite reliable and will do what he says he going to do and provide you with a reasonable time frame. He is reasonable in his pricing. He has a passion for cars and is good with people. He's an A+ mechanic that I'm glad to have found!
I am very unhappy with the service from MMG Mobile Glass. On August 16... read more I am very unhappy with the service from MMG Mobile Glass. On August 16, I called them and asked for a quote for a new windshield for my van. They quoted me at $244 and promised no additional cost if I paid cash. I agreed and they came out that day. The technicians asked for water (which was fine, it was hot) and for a roll of paper towels (they don't bring their own supplies?). When I checked on them, my old windshield was in shatters as they tried to dislodge it. Then they asked if I wanted to buy a new seal for $40. I explained that I was quoted $244 and had only that amount of cash. They said they would just use the old one (I stupidly assumed that a new seal was included in the original quote). After they left and I paid them, I noticed that a piece of my window frame was broken off. Then, on a recent rainy day I realized that my windshield wipers were completely not working, which risked the life of me and my children as I had to sit until the rain stopped and I could see to get home. Then, when I called to inquire about these issues, I was told to call back in 5 days on a Wednesday. I called back that Wednesday, they said there were no technicians available and to call back the next day. I called back, and no technicians. Then I called back a third time and asked to speak to the supervisor about filing a complaint. The man on the phone told me it wasn't their responsibility that the windshield wipers weren't working. I asked for his name, he said Philip. I asked for a last name and who his supervisor was and he told me that he was deleting my file and hung up on me! I had to take my van to the dealership I bought it from and pay $60 for them to plug in the wipers that MMG Mobile Glass apparently unplugged. I was also told that the seal leaks water when they ran it through a car wash. This company performs shoddy work and I am very unhappy with their customer service and quality of work. Spend your money elsewhere.
